About The Company
Yummy Beauty Brands is a leading eCommerce retailer of luxury hair and beauty accessories. Trendsetting products such as our Yummy Hair Extensions and KOSA Professionals Styling Tools have allowed us to continue to disrupt the hair and beauty industry since 2013.
With over 10+ years of experience in the raw hair industry, our quality and texture are superior and incomparable. Recognized by leading press sources such as Allure, Elle, and Essence magazines, Yummy Beauty Brands is considered a forerunner in the hair and beauty industry, receiving praise for its powerful branding, superior customer service, and finest quality hair and heat tools available in today’s market.
Position Summary
The Assistant Retail Manager supports the Retail Manager in driving sales, delivering exceptional customer experience, and ensuring operational excellence. This role assists with the day-to-day management of the store, helps develop the retail team, and serves as the Manager on Duty in the Retail Manager's absence. The Assistant Retail Manager leads, by example, uphold company standards and culture, and contributes to achieving sales goals while maintaining a positive and productive work environment.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Sales & Customer Experience
- Support the execution of daily, weekly, and monthly sales goals.
- Lead by example by providing exceptional customer service and personalized consultations.
- Coach Beauty Advisors on selling techniques, product knowledge, and customer engagement.
- Monitor sales performance throughout the day and help implement strategies to achieve targets.
- Resolve customer concerns professionally and escalate complex issues to the Retail Manager when appropriate.
Team Leadership
- Assist with onboarding and training new team members.
- Provide daily coaching and real-time feedback to Beauty Advisors.
- Reinforce company policies, procedures, and customer service standards.
- Help maintain a positive, accountable, and team-oriented culture.
- Serve as Manager on Duty when assigned or when the Retail Manager is unavailable.
Operations
- Ensure the sales floor is clean, organized, and fully stocked.
- Assist with inventory management, cycle counts, and shipment processing.
- Monitor visual merchandising standards and maintain brand presentation.
- Support opening and closing procedures, including cash handling and store security.
- Ensure compliance with company SOPs, operational processes, and safety standards.
Scheduling & Administrative Support
- Assist the Senior Manager of Retail with scheduling based on business needs.
- Help monitor attendance and communicate scheduling concerns.
- Complete operational reports and submit required documentation accurately and on time.
- Support execution of promotions, events, and company initiatives.
Required Qualifications
- 1–3 years of retail leadership or supervisory experience.
- Proven ability to coach and motivate a sales team.
- Strong customer service and communication skills.
- Excellent organizational and time management abilities.
- Ability to multitask in a fast-paced retail environment.
- Comfortable using POS systems and retail technology.
- Flexible schedule, including evenings, weekends, and holidays as business needs require.
Key Competencies
- Leadership
- Customer Focus
- Sales Driven
- Communication
- Problem Solving
- Accountability
- Team Development
- Time Management
- Adaptability
- Attention to Detail
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to lift up-to 30 pounds.
- Frequent bending, reaching, and moving merchandise.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Pay: From $45,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Have you been directly responsible for coaching employees to meet or exceed sales goals and performance expectations?
- This is a full-time role that will require weekend hours. Are you able to accommodate that?
- We have a company blackout period that begins in October - January. Can you align with a blackout period during this timeframe?
- The starting salary for this role is $45,000.00/annually. Does this align with your compensation expectations?
- How many years of supervisory experience do you have?
- Please provide your email address.
Work Location: In person
