Experienced Veterinary Practice Manager is preferred; however, an aspiring and confident person with considerable experience in veterinary medicine, even though not as a Practice Manager, will be considered.
Key Responsibilities:
Administrative & Operational Oversight:
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Manage day-to-day hospital operations, including staffing, scheduling, inventory, vendor management, and facility maintenance.
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Develop and implement hospital policies and standard operating procedures (SOPs).
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Ensure compliance with all applicable California Veterinary Medical Board, Cal/OSHA, and labor law regulations.
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Oversee inventory ordering and cost control measures.
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Supervise facility cleanliness and equipment functionality.
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Assist with technical/nursing tasks as required.
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Oversee client service to optimize the influx of clients.
Financial Management:
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Manage budgeting, payroll, and financial reporting.
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Work with accountants and bookkeepers on monthly reconciliations and tax filings.
Human Resources:
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Oversee recruitment, onboarding, training, and performance management for all staff.
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Maintain legally compliant employee records and ensure adherence to California labor law (meal breaks, rest periods, wage statements, etc.).
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Foster a positive and respectful workplace culture.
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Conduct staff meetings and training initiatives.
Client Service & Marketing:
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Maintain excellent client service standards and resolve escalated client concerns.
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Support community outreach, social media, and local marketing initiatives.
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Build and maintain positive relationships with clients and the community.
Minimum Requirements:
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Candidate must have a flexible schedule.
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Candidates with at least one year of experience or those aspiring to work in veterinary management, hospital administration, or multi-site practice coordination are encouraged to apply.
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Strong leadership and team-building skills.
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Working knowledge of California labor regulations and OSHA safety standards.
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Ideal candidates will have proficiency in veterinary software Idexx Neo and Microsoft Office.
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Excellent written and verbal communication skills.
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Ability to manage budgets, scheduling, and conflict resolution.
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Strong organizational and multitasking abilities.
Benefits:
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Competitive salary and performance bonuses.
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Medical, dental, and vision insurance.
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401(k).
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Paid time off and sick leave.
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Employee pet care discounts.
