JOB TITLE: Administrative Assistant
SCOPE OF WORK:
The Administrative Assistant will be the friendly face at the front desk. They will answer and transfer general phone calls, assist with various data entry tasks, such as logging invoices and reviewing statements. They will assist HR with various duties related to employees.
RESPONSIBLITIES:
- Answer and route phone calls promptly and professionally
- Deliver excellent, friendly customer service on every call
- Handle incoming and outgoing mail
- Log and track vendor invoices (QuickBooks experience a plus)
- Reconcile vendor statements to confirm all invoices are accounted for
- Track and record credit card receipts
- Maintain accurate, well-organized digital and paper records — this role involves a good amount of regular data entry, so comfort with detail-heavy, repetitive tasks is important
- Keep the office organized and running efficiently
- Assist with special projects and other tasks as needed
POSITION REQUIREMENTS:
- Must be present at the office 7-4 Monday-Friday
- Must possess a positive attitude
- High school diploma or equivalent
- Comfortable answering and making phone calls
- Exceptional customer service, active listening, and verbal written and communication skills
- Must be able to collaborate with others
- Bilingual in Spanish (not required, but preferred)
WORKING CONDITIONS:
The Administrative Assistant is required to sit, speak, and listen regularly. The Administrative Assistant is frequently required to stand, walk, bend, use hands to finger, handle or feel; reach with hands and arms.
SKILLS:
- Attention to detail and organization
- Clear and effective communication
- Adaptability to serve various types of demands from customers
- Empathy
- Energetic
- Patience
- Ability to multitask
- Problem solving skills
PHYSICAL:
- Sit for long periods of time
- Use of arms, hands and fingers to handle typing and answering telephone
- Repeat same movements
- Possess good or corrected vision
- Possess good or corrected hearing
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
