Our fantastic front office team currently has a full time position available for night-audit (third shift). Great Customer Service skills are a must. Hours are 11pm to 7am 5 days a week Mon-Fri.
BASIC PURPOSE: Audit, balance and report on the various areas of the hotel (e.g. food & beverage outlets, rooms/front desk, etc.) to provide accurate, timely information and to ensure our policies and procedures are followed.
ESSENTIAL FUNCTIONS: Audit, balance and report on food and beverage outlets' (e.g. restaurant) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc. to ensure accuracy and verify proper cash handling procedures are followed. Audit, balance and prepare, verify and report on Room information. Balance and close all bank ticket codes, daily. Run night audit final after insuring all revenues are in balance nightly. Perform the duties of a Front Desk Agent.
NON-ESSENTIAL FUNCTIONS: Perform Front Desk agent duties which include but not limited to, taking and placing wake-up calls, room service orders, room reservations, etc. Perform the duties of a bell person as requested.
Requirements: A winning attitude is the most important requirement. Previous customer service and cash handling skills preferred as well as the ability to working independently. Other Knowledge and Skills: Education: High School Education or equivalent experience. Experience: Hotel/Accounting background preferred, but not required. Skills and Abilities: Ability to operate Personal Computer, Cash Register and Calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills.
Pay: From $19.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Front desk: 1 year (Preferred)
- Hotel experience: 1 year (Preferred)
Work Location: In person
