About Us
Our dental practice is committed to delivering high-quality, compassionate care to patients of all ages. We pride ourselves on creating a welcoming and supportive environment where patients feel comfortable and confident in their dental care. Our team is collaborative, patient-focused, and driven by a shared mission to promote oral health and wellness in our community.
Responsibilities
- Serve as the first point of contact for patients, providing a warm and professional welcome
- Answer and manage a multi-line phone system; direct calls appropriately and take detailed messages
- Schedule and confirm patient appointments with a focus on maximizing provider production and maintaining an efficient recall system
- Greet and check in patients, verify insurance benefits, and collect co-pays and necessary documentation
- Dismiss patients with follow-up appointments and ensure they understand their treatment plan
- Maintain cleanliness and organization of the front desk and reception area
- Coordinate with clinical staff to ensure seamless patient flow throughout the day
- Promote a positive and friendly atmosphere for patients, staff, and visitors
Qualifications
- Previous experience in a dental office is required
- Technical or College Degree in Dental Assisting is required
- Proficient in dental practice management software and general computer systems
- Excellent verbal communication and interpersonal skills with the ability to smile often and maintain a warm, welcoming demeanor
- Strong organizational skills and attention to detail
- Ability to speak, read, and write fluent English
- Exceptional customer service mindset with the ability to remain calm and professional in a busy, fast-paced environment
- The ability to type and generate official letters and documents
Benefits
- One week vacation year one ,two weeks thereafter
- All major holidays off with paid time off
- Team-focused, uplifting, and educational work culture
- 401(k) Pension Plan after 1 year of employment
- Guaranteed 40-hour work week
- Paid time off
- Accrued sick leave
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Education:
- High school or equivalent (Required)
Experience:
- Dental assisting: 1 year (Required)
License/Certification:
- Certified Dental Assistant (Required)
Work Location: In person
