PURPOSE:
Assist Service Technician to diagnose and repair defects in any roofing system with zero-defects and assure all customer needs are efficiently and effectively addressed.
DUTIES & RESPONSIBILITIES:
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Maintain a SAFE work environment at all times.
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Adhere to Best Roofing Fundamentals.
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Complete work as assigned by the Service Technician.
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Understand product specification requirements.
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Adhere to company processes and procedures.
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Other duties as assigned.
SKILLS & EXPERIENCE REQUIREMENTS:
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Tools: experience with roofing hand tools and torch.
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Effective verbal/written communication skills required.
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Ability to work at heights on flat and inclined surfaces year-round in Florida weather required – roofers work on roofs.
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Ability to climb ladders and set up work requirements in a safe manner required.
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Ability to understand and follow oral and written instructions required.
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Ability to lift material, tools, and equipment constantly throughout the day required to complete the job.
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Ability to work at heights on flat and inclined surfaces year-round in Florida weather required – roofers work on roofs.
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Ability to climb ladders and set up work requirements in a safe manner required.
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Ability to understand and follow oral and written instructions required.
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Ability to lift material, tools, and equipment constantly throughout the day required to complete the job.
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Bi-lingual English and Spanish preferred.
MUST LEARN SKILLS & REQUIREMENTS:
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Single ply: layout rolls, welding detail and run robot, SP details, and terminations.
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Torch: layout rolls, mop, torch, flashing details, and terminations.
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Metal: install coping caps/corners, drip edges, and counter flashings.
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Demonstrable experience torching and heat welding roof material required.
KEY RESULTS:
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Assist in properly investigating and solving all service requests with zero-defect workmanship.
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Assist in treating each customer respectfully; provide the BEST customer service possible. Direct customers to Service Technician to answer questions or address concerns.
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Work well with your Service Technician and be willing and able to learn.
