Job Overview
We are seeking a dedicated, detail-oriented Dental Front Office Professional with strong Billing Coordinator experience to join our dynamic dental team. The ideal candidate will possess exceptional administrative and patient service skills, along with a thorough understanding of dental billing, insurance processes, and front office operations.
In this role, you will be responsible for creating a welcoming and professional environment for patients while ensuring the efficient day-to-day operation of the practice. Key responsibilities include patient scheduling, insurance verification, treatment plan presentation, claims submission and follow-up, accounts receivable management, payment collection, and maintaining accurate patient records. The successful candidate will serve as a vital liaison between patients, insurance providers, and the clinical team, helping to maximize office efficiency, patient satisfaction, and revenue cycle performance.
The Dental Front Office/Billing Coordinator plays an essential role in supporting both administrative and financial functions of the practice, ensuring seamless workflows, accurate billing procedures, and outstanding patient experiences.
Skills
- Administrative & Front Office Skills
- Patient scheduling and appointment management
- Patient check-in and check-out procedures
- Patient registration and intake
- Treatment plan presentation
- Recall and reactivation scheduling
- Office organization and workflow coordination
- Data entry and documentation accuracy
- Customer service and patient relationst
Dental Billing & Insurance Skills
- Dental insurance verification and eligibility checks
- Insurance benefits explanation
- Claims submission and electronic billing
- Insurance claim tracking and follow-up
- Accounts receivable management
- Collection of patient balances
- Pre-authorizations and predeterminations
- Explanation of Benefits (EOB) review
- Appeals and claim resolution
- Financial arrangements and payment plans
Software & Technical Skills
- Open Dental (we used this one)
- Microsoft Office Suite (Word, Excel, Outlook)
- Electronic claims processing systems
Communication & Interpersonal Skills
- Professional verbal and written communication
- Patient education and financial counseling
- Conflict resolution
- Active listening
- Team collaboration
- Relationship building
- Telephone etiquette
- Multitasking in a fast-paced environment
Organizational & Financial Skills
- Attention to detail
- Time management
- Problem-solving
- Accuracy in billing and recordkeeping
- Cash handling and payment processing
- Daily deposit preparation
- Financial reporting assistance
- Prioritization and task management
Preferred Qualifications
- Knowledge of PPO and indemnity dental plans
- Understanding of dental terminology and procedures
- Experience with treatment coordination
- Insurance aging report management
- Collections and outstanding balance follow-up
- Cross-functional support for clinical and administrative teams
- Patient check-in and check-out procedures
- Patient registration and intake
- Treatment plan presentation
- Recall and reactivation scheduling
- Office organization and workflow coordination
- Data entry and documentation accuracy
- Customer service and patient relations
This role is perfect for motivated individuals eager to make a difference in healthcare administration. Join us to be part of a supportive team that values your skills and dedication in delivering outstanding patient care combined with precise financial operations.
We will train for the right candidate.
Pay: $24.00 - $33.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
