- Front Desk Operations: Registering guests, issuing room keys, and managing check-out procedures, often using specialized property management systems.
- Guest Relations: Greeting guests, responding to inquiries, and resolving complaints promptly to ensure satisfaction.
- Communication: Acting as a liaison between guests and departments like Housekeeping and Maintenance.
- Administration: Handling cash and credit card transactions, managing billing, and maintaining accurate records.
- Safety & Security: Ensuring guest privacy, maintaining a secure, clean, and organized front desk area.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
