Assistant Store Manager
This position is designed for someone who wants to build a long-term career with Carpet Mania and grow into increased leadership responsibilities as our company continues to expand.
Carpet Mania- Columbus, IN 47201
Pay: $50,000-$70,000 annual salary based on experience and performance
Job Type: Full Time
Schedule:
- Monday-Friday 9:00 am-6:00 pm
- Saturday: 10:00 am-2:00 pm
- Occasional additional hours as business needs require
Carpet Mania is looking for an ambitious, customer-focused leader to become our next Assistant Store Manager. This is more than a management position; it’s an opportunity to become a key leader in a locally owned business where your ideas, work ethos, and leadership directly contribute to our success.
We’re looking for someone who can confidently lead a team, build strong customer relationships, drive sales, solve problems, and keep daily operations running smoothly. The ideal candidate is just as comfortable helping a customer choose flooring as they are coaching employees, managing operations, and stepping in wherever they are needed.
What you’ll do
As Assistant Store Manager, you will work directly alongside ownership and assist in every aspect of the business.
Your responsibilities include:
Leadership and Operations
- Assist with the day-to-day management of store operations.
- Supervise, coach, and support employees while fostering a positive team culture.
- Lead by example with professionalism, accountability, and excellent customer service.
- Help train and onboard new employees.
- Delegate tasks and ensure projects are completed efficiently.
- Step into any role within the business as needed to keep operations running smoothly.
Sales and Customer Service
- Assist customers in selecting flooring products that best fit their needs and budget.
- Build lasting customer relationships through outstanding service and follow-up communication.
- Make outbound cold calls and follow-up calls to homeowners, businesses, property managers, and contractors to generate new business.
- Manage customer projects from initial consultation through ordering, payment, delivery, and completion.
- Resolve customer concerns professionally and efficiently.
Administrative and Business Operations
- Enter sales, invoices, payments, and customer information into QuickBooks.
- Assist with scheduling, inventory management, and vendor communications.
- Place product orders and maintain relationships with suppliers.
- Monitor sales performance and help identify growth opportunities.
- Ensure the showroom, warehouse, and property remain organized, clean, and professional.
Warehouse and Product Handling
- Measure and cut flooring materials accurately using carpet cutting equipment.
- Operate a forklift to move inventory (training provided if needed).
- Assist with loading, unloading, receiving, and organizing inventory.
- Perform measurement conversions, estimate material quantities, and calculate pricing and profit margins.
What we’re looking for
The ideal candidate is someone who:
- Has natural leadership ability.
- Enjoys coaching and motivating others.
- Is highly organized and dependable.
- Thrives in a fast-paced environment where every day is different.
- Takes initiative without waiting to be asked.
- Communicates professionally with customers, vendors, and coworkers.
- Is comfortable making decisions and solving problems independently.
- Can prioritize multiple responsibilities while maintaining attention to detail.
- Is willing to roll up their sleeves and help wherever needed.
Preferred Qualifications
- Previous management or supervisory experience preferred.
- Sales experience required.
- Customer service experience required.
- Experience in flooring, construction, home improvement, retail management, or operations management is highly desirable.
- Experience with QuickBooks is highly desirable.
- Forklift experience is a plus (training provided if needed).
Why Carpet Mania?
This isn’t a corporate management job with endless bureaucracy.
At Carpet Mania, you’ll work directly with ownership, have a voice in how the business operates, and play a major role in shaping the future of our company.
We value people who take ownership, solve problems, and genuinely care about delivering exceptional customer service.
What we offer
- Competitive salary of $50,000-$70,000 per year based on experience and performance.
- Opportunity for advancement within a growing local business.
- Leadership role with meaningful responsibility.
- Variety in your workday- no two days are alike.
- Paid training.
- Supportive, family-oriented work environment.
- Opportunity to make a measurable impact on the success of the business.
Physical Requirements
- Ability to lift, move, and load flooring material with or without equipment.
- Ability to stand, walk, bend, and move throughout the day.
- Ability to safely operate equipment after training.
Work Location
This is an in-person position located in Columbus, Indiana.
Applicants must be able to reliably commute to: 2258 Cottage Ave, Columbus, IN 47201.
If you’re a motivated leader who enjoys working with customers, leading a team, solving problems, and helping a small business grow, we’d love to hear from you.
Pay: $50,000.00 - $70,000.00 per year
Benefits:
Application Question(s):
- Explain forklift experience (if any).
- Explain your comfort level using QuickBooks, if any.
- Explain your experience in flooring, construction, home improvement, retail management, or operations management, if any.
Experience:
- Management: 1 year (Preferred)
- Sales: 1 year (Required)
- Customer service: 1 year (Required)
Ability to Commute:
- Columbus, IN 47201 (Required)
Work Location: In person
