About Us
We're a physician-led, patient-centric surgical network committed to simplifying health care and delivering a more connected standard of surgical care.
Our surgeons and care teams serve patients across Brooklyn and Queens, providing expert surgical care in traditional practice settings and, where appropriate, through coordinated virtual touchpoints. As part of a broader network of operating companies, we draw on shared resources, clinical insights, and staffing expertise to extend our reach and impact.
When you join our team, you become part of a compassionate community of people who work hard every day to make surgical care better for everyone we serve. We are committed to value-based, patient-first care — leveraging integrated systems, population insights, and clinical expertise to ensure every patient has access to high-quality, connected surgical care that delivers better outcomes at a reduced total cost of care.
Job Summary
We are seeking a dedicated and compassionate Patient Services Representative part-time to join our team in a dynamic healthcare environment from Monday to Friday 8am to 1pm everyday. The ideal candidate will serve as the first point of contact for patients at our Avenue X office location, ensuring a welcoming and efficient experience. This role is essential in managing patient interactions, scheduling appointments, and maintaining accurate records within our surgical office setting.
Responsibilities
- Greet patients warmly and assist them with the check-in process.
- Schedule and confirm patient appointments, ensuring optimal use of the clinic's resources.
- Manage patient records and maintain confidentiality while adhering to HIPAA regulations.
- Assist with insurance verification and billing inquiries, including Medicare processes.
- Utilize medical office management software such as DrChrono for patient data entry and management.
- Handle incoming calls, emails, and messages promptly and professionally.
- Maintain a clean and organized front office environment.
Experience
- Previous experience in a medical office setting is preferred.
- Familiarity with medical office management practices is highly desirable.
- Experience with electronic health record systems such as Epic or DrChrono
- Bilingual candidates are encouraged to apply to enhance communication with diverse patient populations.
- Knowledge of medical coding principles will be beneficial for this role.
Join us in making a difference in our patients' lives by providing exceptional service and support!
Pay: $20.00 - $24.00 per hour
Medical Specialty:
Ability to Commute:
- Brooklyn, NY 11235 (Required)
Work Location: In person
