Cutting-Edge Technology | Supportive Culture | Continuous Growth
Join a dynamic organization that values its service technicians, offering opportunities to work with cutting-edge technology and a diverse range of clients in the local market. In this role, you will leverage your expertise to ensure optimal performance of advanced machinery, directly impacting client satisfaction and operational efficiency.
We empower you to focus on what you do best – maintaining top-of-the-line machines and ensuring customer satisfaction. We provide resources to streamline administrative tasks.
This role offers diverse projects and challenges daily, enhancing your skills and broadening your experience. Expect to work primarily within the local area, with minimal overnight travel during the week.
Responsible for delivering exceptional field service, including service interventions, installations, and preventive maintenance within the local market.
Essential Outcomes:
- Execute field service, installations, and preventive maintenance tasks to meet client needs and maintain equipment performance.
- Address and resolve customer issues effectively, providing technical support and training to enhance their operational capabilities.
- Communicate clearly and professionally with clients and internal teams, ensuring seamless service delivery and customer satisfaction.
- Uphold the highest ethical and professional standards, representing the company positively in all interactions and activities.
- Manage service cases and projects from inception to completion, maintaining accurate records and documentation to ensure accountability and quality.
What We're Looking For:
We seek a candidate with hands-on experience in the installation, maintenance, and repair of CNC machining centers and CNC turning centers. The ideal candidate possesses well-developed repair skills, with a strong focus on the mechanical, hydraulic, and electrical aspects of CNC machinery.
Required Skills:
- Proficiency in maintenance and repair of CNC machinery.
- Demonstrated readiness for field service assignments.
- Strong troubleshooting abilities in mechanical, hydraulic, and electrical systems.
Preferred Skills:
- Experience with a variety of CNC machining centers and CNC turning centers.
- Excellent communication and customer service skills.
- Ability to work independently and manage time effectively.
