Budget Blinds is searching for an energetic, service-focused, team oriented candidate for a Showroom Scheduler & Coordinator / Administrator / Receptionist at our Newport, NC location. The Showroom Scheduler & Coordinator serves as a front-facing representative of Budget Blinds, ensuring all showroom visitors, incoming calls, and appointment scheduling requests are handled with warmth, accuracy, and efficiency.
At Budget Blinds, we are committed to a Customer-First Culture, where every decision, interaction & innovation begins with the customer in mind. We believe that delivering exceptional experiences is not the responsibility of one department, but a shared mindset across the organization.
The essential duties & responsibilities include but are not limited to:
Greet all customers and visitors to the showroom.
Manage the showroom phone lines.
Maintain the appearance of the showroom, including displays and sample materials. Keep inventory of sample materials up to date.
Provide general product information to walk-in customers, with a goal of scheduling an in-home consultation.
Coordinate initial sales appointment scheduling for Design Consultants via phone & email. Update records in Salesforce with each customer engagement. Confirm appointment details with customers and ensure online records, including Podium, are accurate.
Monitor web leads, Podium inquiries, and in-store requests.
Other administrative duties to include customer communication, follow-up with Design Consultants, distribute marketing material & maintain supply inventory.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
Ability to Commute:
- Newport, NC 28570 (Required)
Ability to Relocate:
- Newport, NC 28570: Relocate before starting work (Required)
Work Location: In person
