Communicate with customers, realtors, title companies, attorneys, and settlement agents to schedule closings, respond to inquiries, resolve issues, and obtain any documentation required to complete the loan file
Interact with Mortgage Loan Originators, Loan Production Assistants and other team members on a daily basis to resolve questions/issues, and ensure timely underwriting of loan files
Manage a pipeline of working loan files to ensure loans are underwritten in a timely manner
Maintain current knowledge of mortgage loan programs, procedures, and guidelines
Use Northwest’s loan origination systems and agency automated underwriting systems (Freddie Mac – Loan Product Advisor, USDA Guaranteed Underwriting System) to underwrite residential mortgage loans
Review and analyze documentation submitted and used in underwriting decisions for accuracy and completeness
Ensure data relating to the underwriting of loans in accurate and complete in the loan origination system
Review and analyze appraisal reports and title commitments to verify sufficient collateral and proper lien position to secure loans
Maintain loan approval authority for all residential mortgage loan products offered by Northwest (conventional, portfolio, FHA, VA, USDA) Checking accuracy of all calculations
Recommend improvements to procedures
Manage personal workload/workflow
Meet turnaround/production goals
Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations
Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
Work as part of a team
Work with on-site equipment
Ensure adherence to appropriate investor guidelines and industry standards
