We are a sales and business development firm focused on customer acquisition and retention strategies for green energy initiatives in the local region. We help providers strengthen customer relationships through professional, personable interactions that create a smooth and positive sales experience. Our team of Account Representatives supports long-term success by combining relationship building with effective sales communication and customer engagement.
We’re seeking a polished, articulate, and dedicated Account Representative to represent our energy clients with professionalism and confidence. The Account Representative role is essential to maintaining our reputation and requires empathy, clear communication, and the ability to manage customer inquiries while also supporting sales goals. As an Account Representative, you’ll be expected to provide exceptional service while confidently educating customers and identifying opportunities that meet their needs. The ideal Account Representative is both helpful and persuasive, maintaining high service standards while contributing to overall revenue growth.
Account Representative Responsibilities:
- Serve as the primary point of contact, engaging in professional, face-to-face interactions with potential customers to field inquiries about energy products.
- Maintain an expert-level knowledge of green energy services to accurately and confidently answer detailed customer questions.
- Seamlessly transition from service-oriented dialogue to a sales pitch, successfully selling energy products and closing new accounts.
- Diligently record all customer interactions and sales outcomes, ensuring a clear record of service and acquisition efforts.
- Resolve customer concerns and objections with professionalism, wit, and a focus on generating a positive outcome.
- Collaborate with the sales team, providing insights from customer interactions to refine overall marketing strategies.
- Ensure every customer touchpoint reflects the high standards of our company and clients.
- Participate in continuous professional development sessions focused on advanced communication and product knowledge.
Account Representative Qualifications:
- A high degree of professional maturity and an articulate communication style.
- Prior experience in a customer-facing role requiring problem-solving.
- Previous Account Representative experience is a plus.
- Impeccable attention to detail when managing customer information.
- The ability to maintain composure while managing multiple demands.
- A strong, demonstrable work ethic and personal commitment to punctuality.
- Proven ability to work well within a structured, professional team environment.
Job Type: Full-time
Pay: $4,500.00 - $6,000.00 per month
Work Location: In person
