Job Overview
Colorado Concussion Clinic is seeking a detail-oriented, proactive, and organized Medical Biller / A/R Specialist to join our multidisciplinary healthcare team. Our clinic provides comprehensive concussion and rehabilitation care through Medical Providers, Speech Therapy, Neuro Optometry, Mental Health Counseling, and Physical Therapy.
This position will play an important role in managing our revenue cycle, with a primary focus on accounts receivable follow-up, claim processing, insurance communication, denials, and ensuring claims are received and paid accurately and timely.
The ideal candidate is someone who enjoys digging into billing issues, following up until a problem is resolved, and staying organized while managing a high volume of claims. You should be comfortable communicating with insurance companies, identifying why claims have not processed correctly, and working independently to resolve outstanding balances.
Key Responsibilities
- Monitor and manage accounts receivable (A/R) to ensure claims are received, processed, and paid in a timely manner
- Follow up on outstanding, unpaid, rejected, and denied claims with insurance companies
- Research claim status through insurance portals, payer websites, phone calls, and other available resources
- Identify and resolve claim issues, including missing information, eligibility issues, incorrect billing, coding concerns, and payer processing errors
- Correct and rebill claims when appropriate
- Document all claim follow-up, correspondence, and actions taken in the practice management system and A/R tracking tools
- Track aging A/R and prioritize follow-up based on payer, claim age, and outstanding balance
- Communicate with insurance companies, attorneys, lien companies, patients, and internal staff regarding billing and claim issues
- Work closely with providers and clinical staff to obtain clarification or documentation needed to resolve billing issues
- Assist with accurate and timely claim submission and resubmission
- Assist with payment posting and reconciliation as needed
- Identify recurring billing or insurance issues and communicate trends to management
- Maintain patient confidentiality and follow HIPAA and other applicable healthcare regulations
Qualifications
- Previous medical billing experience preferred
- Experience with medical insurance claims, A/R follow-up, denials, and insurance collections
- Familiarity with EMR/EHR and practice management systems
- Knowledge of CPT, ICD-10, and general medical billing practices
- Understanding of EOBs, ERAs, claim denials, appeals, and insurance payment processes
- Strong attention to detail and ability to identify discrepancies
- Excellent organizational and time-management skills
- Strong communication skills and confidence communicating with insurance representatives
- Ability to research problems and follow an issue through to resolution
- Ability to work independently while also collaborating effectively with a multidisciplinary team
- Ability to manage multiple priorities in a fast-paced medical office environment
Preferred Qualifications
- Experience with AdvancedMD or similar practice management/billing software
- Experience working with multiple insurance carriers and payer portals
- Experience with physical therapy, speech therapy, behavioral health, optometry.
- Experience handling denied claims, appeals, and complex A/R
- Experience with personal injury, MedPay, workers' compensation, or lien-based accounts is a plus
What We're Looking For
We are looking for someone who is persistent, accountable, and comfortable taking ownership of their A/R. This position is not simply about submitting claims — it is about making sure claims actually make it through the insurance process and result in payment.
They are willing to investigate when a claim isn't received, determine why it wasn't processed, correct the issue, and follow up until it is resolved.
If you are someone who enjoys problem-solving, stays organized, and takes pride in keeping A/R clean and moving, we would love to hear from you!
Why Join Us?
You will be joining a collaborative, multidisciplinary clinic dedicated to providing comprehensive care to patients recovering from concussion and related conditions. This is an opportunity to become an integral part of the administrative and financial side of a growing healthcare practice while working alongside a diverse medical and rehabilitation team.
Pay: $23.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
