We are looking for a smart detail oriented admin associate . The person formulates work orders for a group of outside attorneys and manages the job order details between us and coutside lawyers .Legal experience is not required, we train. Good MS Word, Excel , typing 55WPM and good editing skills are required) .
Responsibilities
- Assists in incoming calls
- Prepare work order documents
- resolve questions, Identifyisswues and resolve
- Help meet service teamproduction targets
- Keep records of orders sent
- Follow communication procedures, guidelines and policies
- High workflow envoronment, high perfomance expectations
- Draft, review and administer work orders for attorneys
- experience in customer interactiom/ support, legal office, small office management, or experience as a client service representative/ order documentation worker helpful
- Phone contact handling skills and active listening
- Ability to follow up and manage responses from attorneys
- Customer orientation and ability to adapt/respond to different types of characters
- Good written, and verbal communication skills
- Ability to multi-task, prioritize, and manage time effectively
- High school degree or college
- positive energetic person
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- Opportunities for advancement
- Tuition reimbursement
Application Question(s):
- Are you a well organized person who enjoys detail work?
Education:
- High school or equivalent (Required)
Experience:
- office or administrative : 1 year (Preferred)
Work Location: In person