Houston Dynamo FC - Part Time
Houston · TX
Event Operations/Management · Game Day/Event Staff · Guest Services
0
1
month ago
COMPANY BACKGROUND
The Houston Dynamo Football Club (HDFC) is a multi-faceted organization dedicated to inspiring and supporting soccer participation and growth in Houston, TX and beyond. The Club’s brands include men's and women's professional teams - the Houston Dynamo (MLS) and Houston Dash (NWSL), a development academy, Houston Dynamo Dash Charities, as well as Shell Energy Stadium and Houston Sports Park.
The Club has a rich history, including MLS Cup titles (2006, 2007) and in-season tournament championships for both the Dynamo (2018) (2023) and Dash (2020) and is focused on building toward the next championships, inspiring and uniting the city of Houston through the sport of soccer and community outreach, and creating the most inclusive sporting experience and diverse fan base in the city and state.
PURPOSE OF THE JOB
The Parking Attendant oversees frontline parking, traffic flow, and admission operations during events. They will direct guests where to park in relation to events on the Shell Energy Stadium property as well as assist with credit card transactions or passes. Also, acts as liaison between the facility and clients, ensuring all clients’ requirements are met and facility rules, regulations and policies are adhered to. The ideal candidate is organized, calm under pressure, and experienced in managing security personnel in a fast-paced live event environment.
DUTIES AND RESPONSIBILITES
Pregame and Event Preparation
Review event schedules, VIP movements, and parking plans.
Coordinate with internal departments and external partners as needed.
Game Day Operations
Train, schedule, and supervise Gate Attendants to ensure parking and entry processes proceed efficiently.
Must have the ability to handle credit card and electronic transactions accurately and efficiently.
Assist with parking ingress and egress.
Must be customer friendly, self-motivated, and enjoy working around people in a fast-paced environment
Effectively communicate with guests, clients, vendors, and other personnel.
Manage and monitor game day parking operations, including VIP and restricted access areas.
Serve as a point of contact for Parking issues, escalations and real time problem solving
Other duties as assigned.
Post Game Operations
Report incidents, concerns, and operational feedback to Director of Parking and Transportation
QUALIFICATION REQUIREMENTS
Prior experience in event operations or large-scale operations
Prior experience supervising or leading small teams or coordinating tasks is a plus.
Strong situational awareness and decision-making skills
Excellent communication and coordination skills
Flexible availability, including nights, weekends, and holidays
Physical and Work Requirements
Ability to stand and walk extended periods
Ability to work outdoors in varied weather conditions
Ability to respond quickly to emergency situations
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES
Strong interpersonal and communication skills
A proactive mindset and a willingness to take initiative
Ability to stay calm and professional in a fast-paced environment
Interest in working in sports, events, or hospitality
Maintains Organizational Core Competencies.
ORGANIZATIONAL CORE COMPTENCIES
Accountable – Holds themselves (and when appropriate others) accountable for achieving goals and objectives.
Collaborative – Works collaboratively with others to achieve organizational outcomes.
Progressive – Open minded, accepting, creative, and innovative in approach.
Values Driven – Being ethical in decision making and operating with professional integrity.
Agile – Achieves personal and organizational success within a changing, dynamic and complex environment. Ability to handle ambiguity
OTHER INFORMATION
Diverse candidates of all backgrounds are welcome, and the Club seeks individuals passionate about sport, inspiring the city and devoted to the organization's growth. While duties and responsibilities vary across positions, we are seeking individuals who are accountable, collaborative, progressive, agile and ethical/values driven.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
