Job Overview
We are seeking a dedicated and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your responsibilities will include managing patient appointments, verifying insurance coverage, maintaining accurate medical records, and providing exceptional administrative support. The ideal candidate will possess strong communication skills, proficiency with electronic health record (EHR) systems, and a thorough understanding of medical terminology and healthcare operations. This position offers an exciting opportunity to contribute to quality patient care while working in a dynamic clinical environment.
Responsibilities
- Greet patients warmly and professionally, providing excellent customer service at the front desk
- Schedule patient appointments using EMR (Electronic Medical Records) systems such as Open Dental
- Verify insurance coverage, process claims, and handle billing procedures including medical collection efforts
- Manage patient check-in and check-out processes efficiently while adhering to HIPAA confidentiality policies
- Review and update medical records accurately, ensuring compliance with documentation review standards and coding requirements.
- Assist with insurance verification, authorization requests, and coordination of care plans
- Answer multi-line phone systems promptly with professional phone etiquette; direct calls appropriately
- Maintain office organization through filing, data entry (including 10 key typing), and managing electronic health records (EHR/EHR systems) such as Open Dental
- Support clinical staff by handling administrative tasks related to medical office management and scheduling appointments
- Ensure compliance with health information management standards and assist in the review of medical documentation for accuracy
Experience
- Prior experience working in a medical or dental office environment is highly preferred
- Demonstrated proficiency with EMR/EHR systems such as Open Dental is essential
- Strong knowledge of health insurance processes including verification, Medicare procedures, and insurance billing practices
- Familiarity with medical coding.
- Excellent computer skills with Microsoft Office Suite (Word, Excel) and office management software like Open Dental
- Proven ability to handle multiple tasks efficiently in a fast-paced clinical setting while maintaining attention to detail
- Bilingual abilities are a plus to serve diverse patient populations effectively
- Experience with hospital or clinic operations along with dental terminology or dental clinic experience is advantageous
Join our team to make a meaningful difference in patient care! We value energetic professionals who thrive on providing exceptional service in a supportive environment. If you’re passionate about healthcare administration and eager to grow your career in a vibrant setting, we encourage you to apply!
Pay: $10.50 - $13.00 per hour
Work Location: In person
