Company Overview
Family Service and Mental Health Center of Cicero is a dedicated non-profit organization committed to providing bilingual, bicultural, community-based mental health services to improve the emotional and psychological well-being of people experiencing any form of marginalization in order to help them lead happier and more fulfilling lives.
SUMMARY
Cicero Family Services is seeking a compassionate, bilingual Community Outreach Worker to join our team. This dynamic, dual-focus role blends hands-on clinical case management — including completing mental health assessments and supporting clients through psychiatric appointments — with community outreach and education that raises awareness of mental health resources across Belmont Cragin and surrounding communities. If you're passionate about connecting people with the care and support they need, and comfortable moving between clinical settings and community spaces, we'd love to hear from you.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Complete mental health assessments and support clients through psychiatric and medication monitoring appointments.
- Provide case management services, connecting clients with mental health services, housing, income entitlements, and community/family support.
- Conduct bilingual (English/Spanish) community outreach and education on mental health topics, with a focus on awareness, prevention, and reaching high-risk populations.
- Collect, track, and report program and outcome data accurately and in a timely manner, in accordance with agency, grant, and funder reporting requirements.
- Collaborate closely with the clinical team, supervisors, and fellow outreach staff.
What We're Looking For
- Bachelor's degree in Social Work or a Human Service field required.
- Fully bilingual in English and Spanish.
- Strong interpersonal, public speaking, and written communication skills.
- A self-starter who thrives working both independently and as part of a team.
- Comfortable working across clinical and community settings, with reliable transportation to travel within Belmont Cragin community and surrounding areas.
- Cultural humility and an understanding of culturally responsive practices
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 403(b) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Education:
Language:
- Bilingual English and Spanish (Required)
Work Location: In person