Position Title: Sales Associate, Reports to Store Manager
Job Summary: The Sales Associate is responsible for providing front-line contact with the customer, while assisting in achieving the store’s planned sales goals. The Sales Associate ensures a positive shopping experience for the customer by determining and meeting customer needs. Sales Associates will receive in-store training in appliance and furniture sales and will have full commission earnings potential as well as opportunities for career advancement.
Responsibilities & Duties:
- Follows the company selling process to ensure that customers are aware of our product lines and creating a positive shopping experience
- Boosts store sales through exceptional customer service, selling, and team building skills
- Demonstrates product knowledge of our furniture, mattresses, and appliance lines, competitor’s products, current advertising, and marketing initiatives
- Achieves individual targets for all miscellaneous revenue, including Protection Agreements, fabric protection, leasing, credit, delivery, and installation
- Ensures inventory is available for customer orders
- Rings sales through the POS system
- Maintains the sales floor standards including floor recovery, housekeeping and presentation standards in the unit
- Assists with loading customer vehicles and staging items for delivery; fulfills orders systemically
- Completes all required training sessions and courses
• Can serve as a key carrier, performs store opening and closing tasks • Perform miscellaneous duties as assigned
Qualifications:
Educational:
- High School Diploma or Equivalent preferred
Work Experience/Skills:
- Sales experience is preferred, but not necessary
- Ability to work a flexible schedule, including evenings and weekends
- Ability to excel in a competitive, fast-paced environment
- Must have a positive attitude and focus on customer satisfaction
- Ability to lift at least 50 lbs.
Preferred Skills:
- Excellent relationship building, communication, teamwork, and presentation skills
- Persuasion, negotiation, and closing skills
- Basic mathematical skills
