Job Summary
We are seeking a friendly, organized, and dependable Front Desk Receptionist to join our office staff at a fast-paced auto body shop. We operate M-F 8A-5P. This position serves as the first point of contact for customers, insurance representatives, vendors, and business partners. The ideal candidate is professional, detail-oriented, and able to manage multiple tasks while providing excellent customer service in a variable, fast-paced environment. The pay will range from $8.00 - $12.00 per hour, depending on experience.
Responsibilities
- Greet visitors warmly and professionally
- Answer, screen, and direct incoming calls with excellent phone etiquette
- Schedule appointments and vehicle drop-offs/pick-ups
- Communicate repair status updates to customers as directed
- Assist with insurance claim documentation and paperwork
- Create and maintain customer files and repair records
- Process payments and issue receipts
- Manage incoming and outgoing mail, emails, and assist with deliveries
- Support office staff with administrative duties as needed
- Maintain a clean and organized reception area
- Other duties as needed to support office operations
Experience/Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills, bilingual abilities are a plus
- Excellent organizational and multitasking abilities
- Previous receptionist, customer service, or administrative experience preferred
- Demonstrated proficiency in computer skills including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry tools
- Familiarity with office operations and procedures such as time management strategies and personal assistant tasks is advantageous
- Experience in automotive, collision repair, or insurance-related environments is a plus but not required
We are offering stable, full-time or part-time employment with opportunities for growth and advancement. *Please submit your resume and a brief summary of your customer service or administrative experience. Please do not call our office about your application. We are looking for someone who enjoys helping people, thrives in a fast-paced environment, and can keep our front office running smoothly. We hope to hear from you and will be in touch with all candidates withing 24-48 hours.
Pay: $8.00 - $12.00 per hour
Work Location: In person
