About Sipsy
Sipsy is a specialty alcohol delivery and shipping service based in Los Angeles, with a growing nationwide footprint. We specialize in additive-free spirits and natural wine, curated for the curious drinker. We are looking for an experienced, hands-on Store Manager to lead daily operations and help build something exceptional.
Role Overview
The Store Manager is responsible for overseeing all operational aspects of the Sipsy store. This is a leadership role that requires a deep knowledge of spirits, wine, and beer, combined with proven team management experience. You will be the driving force behind a smooth, customer-first operation while ensuring the team is well-trained, motivated, and equipped to deliver an outstanding experience.
Key Responsibilities
- Oversee all store operational duties on a day-to-day basis, maintaining a high-functioning and efficient retail environment
- Drive revenue growth by identifying sales opportunities, optimizing product placement, and maximizing performance across all channels
- Monitor and analyze store KPIs including sales trends, conversion, and team productivity; deliver regular performance reports to ownership
- Manage, mentor, and motivate a team of sales associates and stockers
- Create and maintain team schedules to ensure optimal coverage
- Develop and implement training procedures; onboard and train all new team members
- Deliver exceptional customer service and assist customers with product selection
- Address and resolve all customer concerns in a timely and professional manner
- Work directly with select vendors and suppliers to manage and place product orders
- Oversee all shipping operations and ensure accuracy and timely fulfillment
- Monitor inventory levels and coordinate restocking as needed
- Maintain store standards for cleanliness, organization, and presentation
Compensation & Benefits
- $45,000 – $65,000 annually, commensurate with experience
- Quarterly performance-based bonus
- Paid vacation
- Opportunity for growth within a fast-moving, expanding brand
Requirements
- Minimum 2 years of experience in a liquor, wine, or spirits retail environment — required
- Minimum 1 year of management or supervisory experience — required
- Strong knowledge of spirits, wine, and beer categories
- Demonstrated ability to lead, coach, and develop a team
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Experience working with vendors and placing product orders
- Ability to work a flexible schedule including evenings and weekends
- Must be 21 years of age or older
- Valid ID and ability to obtain applicable alcohol handling certifications if required
Please Note
Applications that do not meet the minimum experience requirements — specifically 2+ years in liquor, wine, or spirits retail and 1+ year in a management role — will not be considered. Please do not apply if you do not meet these criteria.
Sipsy is an equal opportunity employer.
Pay: $42,000.00 - $55,000.00 per year
Benefits:
Work Location: In person
