Front Office Dental Team Member
Illinois Oral Surgery & Implant CenterLocation: Channahon, IL
Join Our Team at Illinois Oral Surgery & Implant Center!
Illinois Oral Surgery & Implant Center is looking for a friendly, organized, and motivated Front Office Team Member to join our Channahon team. Our office is conveniently located just off Route 6, providing easy access for both patients and staff.
We are looking for someone who enjoys providing exceptional customer service, thrives in a fast-paced healthcare environment, and values being part of a supportive team. Previous dental experience is preferred, but we are willing to train the right candidate who possesses strong administrative and patient service skills.
Job Details
Position: Front Office Dental Team Member Company: Illinois Oral Surgery & Implant CenterEmployment Type: Full-TimeLocation: Channahon, IL 60410Pay Range: Based on Experience
Benefits
- Competitive pay based on experience
- 401(k) with employer matching
- Health insurance
- Employee discounts
- PTO after 1 year of employment
- Paid holidays after 1 year of employment
- Supportive and collaborative team environment
- Opportunities for professional growth and advancement
Qualifications
- High School Diploma or GED required
- Previous dental front office experience preferred
- Experience with Dentrix Ascend or similar dental software preferred
- Knowledge of dental insurance verification, benefits, and claims processing
- Understanding of treatment plans and patient financial discussions
- Strong customer service and patient care skills
- Excellent verbal and written communication skills
- Ability to multitask and stay organized in a fast-paced environment
- Experience managing appointment schedules and coordinating patient flow
- Strong attention to detail and problem-solving abilities
- Professional, dependable, and team-oriented attitude
- Ability to work independently while collaborating effectively with the clinical team
Responsibilities
- Welcome patients and create a positive first impression of the practice
- Check patients in and out while ensuring a smooth patient experience
- Answer incoming phone calls and assist patients with scheduling needs
- Manage and maintain appointment schedules for a busy multi-doctor oral surgery practice
- Verify patient insurance eligibility and benefits
- Prepare pre-treatment estimates and discuss financial arrangements with patients
- Present treatment plans and answer patient questions regarding treatment coordination
- Submit and follow up on insurance claims
- Coordinate patient care with doctors and clinical team members
- Maintain accurate patient records and documentation in Dentrix Ascend
- Ensure the front office area remains organized, professional, and welcoming
- Complete administrative and record-keeping duties with accuracy and attention to detail
- Support practice goals through teamwork, communication, and efficiency
- Maintain HIPAA compliance and patient confidentiality
What We're Looking For
At Illinois Oral Surgery & Implant Center, our mission is to help patients live healthier lives. Every interaction matters, and our front office team plays a vital role in creating a welcoming, supportive experience for our patients.
If you are passionate about helping others and enjoy working in a supportive, team-oriented environment, we encourage you to apply.
Apply today and become part of the Illinois Oral Surgery & Implant Center family in Channahon!
Pay: From $18.00 per hour
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
