We are seeking an Epic Training professional with experience supporting Epic Playground environments, Epic Mitosis and/or Scotty, and strong analytical capabilities who can effectively balance training, reporting, and workflow optimization responsibilities. The ideal candidate is comfortable delivering end-user training, analyzing data, working extensively in Excel, and leveraging insights to improve workflows, user adoption, and operational performance.
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Develop and deliver end-user training programs.
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Create and maintain training materials, tip sheets, and workflow documentation.
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Support and maintain Epic Playground environments for training and testing activities.
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Utilize Epic Mitosis and/or Scotty to support training, reporting, and workflow initiatives.
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Analyze operational and training data to identify trends and improvement opportunities.
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Develop reports and perform spreadsheet analysis using Excel.
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Partner with operational and IT teams to optimize workflows and increase user adoption.
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Support go-live, optimization, and ongoing education initiatives.
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Patient Access Principle Trainer and Training Environment Build Certification
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Experience supporting Epic Playground environments.
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Experience with Epic Mitosis and/or Scotty.
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Strong analytical skills with advanced Excel proficiency.
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Experience creating reports, analyzing data, and providing actionable recommendations.
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Experience supporting Epic implementations, upgrades, or optimization projects.
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Experience in healthcare scheduling, patient access, or ambulatory operations.
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Ability to develop training materials and workflow documentation.
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100% Remote Work – Work from anywhere in the U.S.
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100% Employer-Paid Medical Insurance
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Annual $1,500 HSA Contribution
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Generous Paid Time Off (PTO)
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403(b) Retirement Plan with Employer Contribution
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Professional Development & Education Assistance
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Mission-driven culture focused on community health
