We are seeking a highly organized Operations Specialist to support an international retail operations team in a fast-paced, collaborative environment. This individual contributor role is responsible for ensuring the accurate and timely execution of operational projects that support global franchise store operations. You'll partner with cross-functional teams, coordinate communications across international markets, and help implement operational processes that keep stores running efficiently around the world.
This is an excellent opportunity for an early-career operations professional or recent graduate who thrives in a high-volume environment, enjoys problem-solving, and can confidently manage multiple priorities with minimal supervision.
What You'll Do
- Execute operational projects accurately and on schedule while supporting international franchise store operations.
- Coordinate communications and operational materials across more than 200 international ship-to locations.
- Manage print production requests and ensure timely delivery of operational communications.
- Partner with external translation vendors to coordinate multilingual communications and maintain project timelines.
- Upload and distribute operational materials through internal communications platforms.
- Assist with developing, documenting, and improving operational processes and procedures.
- Communicate process updates and operational information to all levels of field management.
- Collaborate with internal business partners and international franchise teams to resolve operational issues and support ongoing initiatives.
- Prioritize multiple projects simultaneously while maintaining exceptional attention to detail.
- Serve as a customer-focused resource for operational questions and day-to-day support.
Qualifications
- Bachelor's degree or equivalent combination of education and experience.
- 0–2 years of experience in store operations, business operations, project coordination, retail operations, or a related field.
- Recent graduates with relevant internship or project experience are encouraged to apply.
- Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
- Experience working with operational documentation, project coordination, or retail support is a plus.
#PSI1
Pay: $20.00 - $21.00 per hour
Work Location: In person
