ROLE AND RESPONSIBILITIES: Duties of Service Supervisor in Training include but are not limited to—
- Learn to motivate team members, promote clear communication, and gain insights into directing task execution.
- Observe crew performance to provide constructive feedback and address crew-related issues, escalating to management as needed.
- Develop ability to create and manage crew schedules, coordinating with departments for resource allocation, and adjusting schedules based on operational demands.
- Serve as a customer contact, learning to address concerns professionally.
- Interact with customers in a professional and friendly manner, addressing their inquiries and concerns while maintaining a high level of customer satisfaction.
- Be trained in task communication, monitoring work quality, enforcing safety protocols, participating in safety meetings, and understanding investigation procedures.
- Provide updates on crew activities, maintain attendance records, and identify opportunities for efficiency and safety improvements while working with management on enhancements.
- Be trained with an emphasis on interdepartmental coordination, with the expectation to perform various tasks to support their learning and development.
- Operate specialized equipment in a safe and efficient manner, following company guidelines and best practices.
- Perform routine maintenance, inspections, and repairs on equipment to ensure optimal functionality.
- Demonstrate a strong commitment to safety by always following and modeling safety protocols and guidelines.
- Promote a safety-conscious culture within the team.
- Assist with rigging up and rigging down equipment, which may involve physical labor and manual tasks.
- Be willing and flexible to travel to various locations as required by the job.
- Work on a schedule of two weeks on and one week off, allowing for a healthy work-life balance.
- Performs other duties as directed by the Field Operations Manager(s) and Sr. Operations Manager.
REQUIREMENTS:
- Able to read, speak and write English.
- High school diploma or equivalent.
- Relevant technical certifications or coursework is a plus.
- Able to work under stressful conditions at times.
- Must be able and willing to work long hours and weekly schedules that are not uniform on a day-to-day basis.
- Anticipated 14 on/7 off schedule, but willing to be flexible based on project schedules.
- Must have valid driver's license and reliable transportation.
- CDL Class A license with greater than 1 year of applicable experience is preferred.
- Previous Frac experience in equipment operation and maintenance is preferred. (Blender and Chem Add)
- Knowledge of Frac Fleet Operations and Frac Designs preferred.
- Strong interpersonal skills and a customer-centric approach.
- Excellent problem-solving abilities and attention to detail.
- May be required to walk for long distances, reach with hands and arms, stoop, kneel, crouch or crawl, climb or balance to reach high places.
- Must be able to lift to 50 lbs. to meet the needs of the company and its customers.
- Must be willing to travel and work in different environments.
- Specific vision abilities required include depth perception with the ability to focus.
- Close vision is needed to work on the computer system.
- Must possess good hearing as needed for work and safety compliance.
- Noise level could be moderate to very loud.
- Occasionally required to work near moving mechanical parts and equipment.
- Extensive travel to and from projects and various field assignments is required.
- Strong work ethics of integrity and honesty striving for excellence in all activities employing accompanying communication.
- Dependable, reliable, and capable of fulfilling responsibilities.
COMPENSATION:
Total Annual Pay: ~$90,000 per year
Pay will be dependent upon related work history.
Cell phone use stipend
Fully paid Employee health, dental, vision, life insurance
