Homewood Living Frederick
Shift: Day/Evening
Status: PRN
Salary: 16.65 - 17.25 Hourly
This is a PRN position (as needed)
Our Mission Statement
Honor Christ through faithful service to seniors and one another.
What's in it for you?
As a valued member of our team, you'll enjoy these exceptional benefits & perks:
- Paid time off, with an opportunity to cash out each year
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Tuition reimbursement
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Health, dental, vision, and life insurance options
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Retirement contributions
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Professional licensure reimbursement
Want to know more? Visit Homewood Benefits for all the details.
Job Summary:
A very visible and public relation position in handling all telephone calls and acts as an information center for all residents, co-workers, and guests.
Essential Functions:
- Treats all information about residents, their condition, and family as well as personnel matters as confidential information.
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Complies with established Corporate and Departmental policies and procedures, and maintains established standards and practices.
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Receives callers, determines nature of business and directs callers to the appropriate destination.
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Provides information or directs inquiries to the appropriate person in a professional and polite manner. Handles requests for information in a positive/professional manner.
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Separates and sorts mail.
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Responsible for issuing receipts for payments and contributions which are received at the front desk and preparing a daily reconciliation sheet.
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Types memos, correspondences, reports and other documents as requested by department heads.
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Keeps inventory of office supplies.
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Enters information on the computer concisely, accurately and completely as directed by the supervisor.
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Performs other functions as directed by the supervisor.
Qualifications:
- Requires tact, finesse, and a gracious spirit in meeting the requests and/or complaints in a manner reflective of Homewood's philosophy.
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Keyboard speed of 40 wpm; ability to use computer and word processing software; knowledge of office style manual.
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Ability to read, write and understand English well.
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Has compassion, understanding and empathy for older persons.
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Ability to understand and follow oral and written instructions.
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Ability to communicate to residents at a level they can understand.
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Basic math skills.
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Ability to respond in a cheerful, pleasant, and professional manner to the public, and enjoys working with the public
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Ability to adjust priorities from one demand to another.
Physical Requirements:
Working conditions are normal for an office environment. Work requires extensive work using a computer. This position has physical and mental aspects of sedentary work in which lifting requirements are minimal. Occasionally required to walk; use hands to finger, handle, or operate computers, objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.
