Responsible for the technical (i.e. systems) management of daily work processes. Systems include SSI, Payerpath claims editing system, from translation of claims through balancing, working with the SSI/Payerpath Group’s staff as needed to support and troubleshoot claim submissions. Responsible for maintaining and developing reports for Patient Accounting in the Meditech and Allscripts system as needed. Works autonomously with staff to address and direct SSI, Payerpath billing issues. Works closely with IT to ensure daily payment and claim files are submitted and received. When necessary seeks input from department Managers and/or Director. Maintain written and verbal communications with the hospital billing staff and management as well as other Berkshire Health Systems departments. Reviews, modifies and implements policies and procedures that affect the claims editing and billing cycles. Educates staff on changes and updates to systems as they need to know. Attends educational workshops related to job duties as needed.