We’re looking for a professional, communicative, and organized receptionist who can work with our team. Hires must be available to work on Tuesdays and Thursdays. PLEASE FILL OUT THIS FORM: https://forms.gle/rhudwe9pV71gHx4a6
Ideal hires have an intermediate to high proficiency in English. Prior experience is preferred, but not required. Training is required for newly-hired employees.
Applicants should aim to provide excellent customer service and maintain a friendly atmosphere with clients and nail technicians. Transportation is offered for those who live in Dorchester, MA.
Responsibilities
- Welcome and greet clients professionally at the front desk
- Book appointments online, organize schedules for 6+ nail technicians
- Cash-out money for clients; handle card payments
- Answer and direct phone calls, take detailed messages
- Handle incoming emails, communications, and inquiries with professionalism and efficiency
- Assist in preparing pedicure stations for technicians in a busy environment
- Provide friendly and excellent customer support by addressing inquiries and resolving issues promptly
- Maintain a clean and organized reception area to ensure a welcoming environment
Requirements
- Intermediate to strong computer literacy (training offered for HairMax booking appointment software)
- Experience with multi-line phone systems and phone etiquette standards
- Attention to detail for managing schedules accurately
- Excellent organizational skills with the efficiently handle multiple bookings for clientele
- Bilingual abilities (English/Vietnamese) are preferred to serve diverse clients and technicians’ needs effectively
- Ability to handle confidential information discreetly and professionally
- Strong customer service orientation with excellent communication skills both verbal and written
Pay: $18.00 - $25.00 per hour
Benefits:
Work Location: In person
