Job Overview
We are seeking an energetic and dedicated Front of House Manager to lead our hospitality team and ensure an exceptional guest experience. In this pivotal role, you will oversee daily operations of the front-of-house team, manage customer service standards, and uphold the highest levels of food safety and hospitality excellence. Your leadership will drive team performance, streamline service processes, and foster a welcoming environment that keeps guests coming back. This paid position offers an exciting opportunity to showcase your management skills within a vibrant dining setting.
Duties
- Supervise and coordinate the activities of front-of-house staff, including servers, hosts, bartenders, and cashiers to ensure smooth service flow
- Train new team members in food handling, customer service protocols, POS systems such as Aloha POS and Micros POS, and food safety procedures
- Manage shift schedules, monitor staff performance, and provide ongoing coaching to maintain high standards of hospitality and efficiency
- Oversee customer interactions to resolve complaints promptly and ensure a positive dining experience
- Control inventory levels for front-of-house supplies, including POS terminals, menus, and service ware
- Handle cash transactions accurately using POS systems; perform cash handling duties during shifts
- Collaborate with kitchen management to coordinate food presentation, timing, and quality assurance for both casual dining and fine dining experiences
- Scheduling front of house staff members
Skills
- Proven management experience in high volume full service restaurant environments with a focus on hospitality management
- Strong leadership skills with the ability to motivate and develop teams through training & development initiatives
- Extensive knowledge of food preparation, food safety management, and food handling best practices
- Experience with Toast POS system or other similar systems; proficient in cash handling and transaction processing
- Excellent customer service skills with a friendly yet professional demeanor
- Ability to supervise multiple responsibilities including shift management, inventory control, training and coaching staff members
- Familiarity with managing hospitality teams in diverse settings such as dining, banquet events, catering services, or takeout orders
- Strong organizational skills for managing food production schedules, food safety compliance, and profit & loss analysis
Join us as a Front of House Manager to lead a dynamic team dedicated to delivering memorable guest experiences! Your expertise in restaurant management combined with your passion for hospitality will make a lasting impact. We value your leadership in creating a welcoming atmosphere where both guests and staff thrive. This is more than just a job—it’s an opportunity to grow your career in a lively culinary environment!
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
