The Blend Coffee & Cocktails is looking for a dependable, motivated, and positive Store Lead to help lead one of our locations!
Our Store Leads serve as the primary day-to-day leaders of their store and the main point of contact for Baristas and Shift Leads. This is a hands-on leadership position for someone who enjoys working alongside their team, solving problems, and taking ownership of their store.
This role is also designed as a growth opportunity for team members interested in developing into a future Store Manager position.
What You'll Do
- Oversee day-to-day operations of your assigned location
- Serve as the primary point of contact for Baristas and Shift Leads
- Work alongside the team while providing leadership and direction
- Train and support new team members
- Coach employees and provide in-the-moment feedback
- Ensure drink quality, recipes, customer service, cleanliness, and company standards are consistently maintained
- Handle routine customer concerns and escalate larger issues when necessary
- Monitor attendance, call-outs, and staffing needs
- Coordinate coverage when a team member calls out
- Help cover open shifts when necessary, with additional incentive pay available for qualifying unscheduled shifts
- Monitor inventory and assist with ordering
- Receive and organize deliveries
- Help maintain appropriate inventory levels and minimize waste
- Ensure seasonal launches, promotions, signage, and menu updates are properly executed
- Identify and communicate maintenance or equipment issues
- Communicate store needs and concerns with company leadership
- Participate in leadership meetings
- Help create a positive, supportive, and accountable team environment
What We're Looking For
- Previous coffee shop, restaurant, retail, or hospitality experience preferred
- Previous leadership experience preferred
- Dependable, organized, and proactive
- Strong communication and problem-solving skills
- Comfortable leading and providing feedback to a team
- Able to remain calm and make decisions in a fast-paced environment
- Strong attention to detail
- Willing to take ownership and look for solutions when issues arise
- Flexible availability
- Interest in growing into a Store Manager position
Compensation & Benefits
- $16/hour + tips
- Tips currently average approximately $8/hour
- Approximately $24/hour average total earnings based on current average tips
- Additional incentive pay available for qualifying unscheduled shift coverage
- Full-time position, approximately 40 hours per week
- Opportunity for advancement into a Store Manager position
About The Blend
The Blend Coffee & Cocktails is a locally owned coffee company focused on creating great drinks, memorable customer experiences, and welcoming spaces for our communities. We're looking for leaders who care about their team, take pride in their store, and want to grow with us.
Pay: $16.00 - $26.00 per hour
Benefits:
Work Location: In person