Job Summary
We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience. You will handle transactions accurately, assist customers with product inquiries, and contribute to a friendly and welcoming store environment. Experience with craft vinyl, cricut, or silhouette machines preferred, please specify if you have such experience.
Responsibilities
- Greet customers warmly and provide assistance with their inquiries.
- Operate the cash register efficiently, handling cash transactions and processing payments.
- Maintain accurate cash handling procedures to ensure financial integrity.
- Utilize retail math skills to assist customers with pricing and product information.
- Demonstrate product features through engaging product demos.
- Communicate effectively with customers both in-person and over the phone, maintaining excellent phone etiquette.
- Assist in merchandising efforts by restocking shelves and organizing displays.
- Collaborate with team members to achieve store goals and enhance customer satisfaction.
- Provide support in resolving customer complaints or issues promptly and professionally.
Requirements
- Previous experience in customer service or retail is preferred.
- Strong basic math skills for accurate cash handling and transactions.
- Ability to sell products effectively while understanding customer needs.
- Excellent communication skills, both verbal and written, to interact with diverse customers.
- Bilingual abilities are a plus, enhancing communication with a broader customer base.
- Familiarity with cash register operations and retail math concepts is advantageous.
- A positive attitude and willingness to learn in a fast-paced environment.
Join our team as a Customer Service Associate / Cashier, where your contributions will help create memorable shopping experiences for our valued customers!
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
Application Question(s):
- Do you have any experice with crafting machine such as Cricut or Silhouette?
Work Location: In person
