Location: Birmingham, AL
Compensation: $20 per hour + Performance Bonus Structure with Health, Dental, and Vision
Benefits
RecoverNow in Birmingham, AL is seeking a dedicated Admissions Coordinator to join our team. The ideal candidate will play a critical role in managing the admissions process for
individuals seeking substance abuse and behavioral health treatment. This position requires a strong understanding of addiction treatment admissions and a commitment to providing
compassionate support to individuals and families seeking help.
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Answer inbound calls, chats, and form submissions from potential clients, their loved ones, and referring professionals.
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Manage the admissions process from initial inquiry through admission, ensuring a smooth and supportive experience for clients.
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Provide accurate information about addiction, recovery, and treatment options to potential clients and their families.
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Complete thorough preassessments with potential clients.
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Assess treatment eligibility based on admission criteria, insurance policies, and collaboration with clinical staff.
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Discuss patient financial responsibilities and negotiate payment plans when necessary.
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Utilize Zoho CRM, CallTrackingMetrics, and Quick Admit to track inquiries, manage client data, and support the admissions workflow.
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Handle sensitive client information with discretion and in full compliance with HIPAA
regulations.
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This position requires availability to work evenings, nights, and weekends as part of the
admissions coverage schedule.
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Required: Minimum of 2 years of working knowledge with addiction treatment and
12-step groups.
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Required: Minimum of 2 years of sales experience.
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Preferred: Addiction treatment admissions experience.
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Preferred: Call center experience.
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Preferred: CRM experience.
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Preferred: Experience with Kipu EMR.
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Excellent communication and interpersonal skills.
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Ability to handle highstress situations with professionalism and empathy.
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Knowledge of addiction treatment methodologies and insurance processes.
This is an hourly position with a performance-based bonus structure. The total compensation package is competitive and commensurate with experience and qualifications.
