FRONT OF HOUSE MANAGER
Rooftop Social by The Vīb Hotel
Position Overview
Rooftop Social is an elevated social experience designed for Denver, bringing together hotel guests, locals, groups, celebrations, and private events.
We are seeking a Front of House Manager to lead our FOH team and ensure exceptional guest experiences while supporting the daily operation, team development, and profitability of the restaurant and bar.
This is a hands-on leadership role for someone who enjoys being on the floor, developing people, creating memorable experiences, and helping build a strong hospitality culture.
What You'll Do
· Lead daily front-of-house operations and set the standard for exceptional hospitality.
· Be a hands-on leader during service, supporting servers, bartenders, hosts, and events as needed.
· Train, coach, and develop FOH team members while creating a positive, accountable team culture.
· Create and manage FOH schedules based on business levels, events, and staffing needs.
· Conduct pre-shift meetings and communicate daily priorities, reservations, events, and promotions.
· Ensure consistent standards for service, cleanliness, presentation, and guest experience.
· Handle guest concerns professionally and turn challenges into opportunities to build loyalty.
· Oversee opening, closing, cash handling, and daily FOH procedures.
· Support bar operations, inventory, ordering, product rotation, and responsible alcohol service.
· Monitor labor and product costs and help maintain responsible financial controls.
· Partner with the Chef & B to ensure seamless FOH and BOH operations.
· Support private events, buyouts, sporting events, DJ activation, and other Rooftop Social programming.
· Work closely with hotel leadership to create a seamless, hotel-integrated guest experience.
· Represent Rooftop Social and The Vib Hotel professionally within the Denver community.
What We're Looking For
· Previous restaurant, bar, or hospitality management experience.
· Strong FOH operations and guest service experience.
· Previous server and/or bartending experience.
· Proven ability to lead, coach, and develop a team.
· Strong communication, organization, and problem-solving skills.
· Ability to thrive in a fast-paced, high-volume environment.
· Working knowledge of restaurant service, bar operations, scheduling, and cash handling.
· Experience with events, private dining, or hotel hospitality is a plus.
· Flexibility to work evenings, weekends, holidays, and special events.
Our Culture
Our team lives by four core values:
Lead with a Hospitality Heart – Put people first.
Go Above & Beyond – Exceed expectations and create memorable experiences.
Stronger Together – Communicate, collaborate, and support one another.
Grit & Grace – Work hard, stay positive, and handle challenges with professionalism.
Why Rooftop Social?
· Opportunity to help launch and grow a new Denver rooftop concept.
· Strong team-focused culture.
· Growth opportunities within TWC Management.
· Employee food and beverage discounts.
· Flexible scheduling.
· Paid training and development opportunities.
· Opportunities to participate in events, activations, and community experiences.
Job Title: Front of House Manager
Location: Rooftop Social by Vīb – Denver, ColoradoEmployment Type: Full-Time
Work Location: In Person
Schedule: Evenings, weekends, holidays, and special events as business needs require.
Benefits
Benefits may vary based on eligibility and may include:
· Paid time off
· Employee discount
· Flexible scheduling
· Paid training
· Referral program
· Growth opportunities within Rooftop Social and The Vib by Best Western
Equal Opportunity Employer
TWC Management is an equal opportunity employer and will provide reasonable accommodation to individuals with disabilities throughout the employment process.
Pay: From $22.00 per hour
Benefits:
Work Location: In person
