Patient Coordinator (Boutique Dental Spa Office)
About Molar City Dental
Molar City Dental is a boutique, fee-for-service dental spa in the heart of Lincoln Square. We provide high-quality clinical care in a calming, modern environment where hospitality matters just as much as expertise. We're growing quickly and looking for a professional, friendly, and motivated Patient Coordinator to join our front office team.
Position Details
- Employment Type: Full-Time, Hourly (Non-Exempt)
- Schedule: Monday-Friday, daytime hours - no weekends, no late-night shifts
- Reports To: Practice Leader
Responsibilities
- Greet and check in patients while creating a welcoming, spa-like experience
- Manage daily schedules to keep providers productive and on time
- Present treatment plans confidently and professionally, and support case acceptance
- Answer phones, schedule appointments, and handle patient inquiries
- Check patients out, process payments, and support billing and insurance tasks
- Maintain accuracy in Open Dental and assist with daily administrative duties
- Complete end-of-day reconciliation and maintain accurate financial records
- Support marketing follow-ups, patient communication, and recall and reactivation efforts
- Help uphold a calm, organized, high-end atmosphere throughout the office
- Maintain patient confidentiality and HIPAA compliance at all times
Qualifications
- 1+ year dental front office experience required
- Knowledge of dental terminology, CDT codes, and treatment workflows
- Experience with Open Dental preferred
- Strong communication and customer service skills
- Ability to multitask in a fast-paced environment
- Professional, reliable, and consistently punctual with dependable attendance
- Committed to a positive patient experience and comfortable presenting treatment
- Bilingual (English/Spanish) a plus
- High school diploma or equivalent required
Compensation & Benefits
- $23-$25 per hour, based on experience
- Medical, dental, and vision insurance - employer contributes 50% of the employee's own premium and 25% of each dependent's premium
- 401(k)
- Paid leave in accordance with the Illinois Paid Leave for All Workers Act and the Chicago Paid Leave Ordinance
- Paid holidays for eligible full-time employees
- No weekends or late-night shifts
- Structured training, mentorship, and growth opportunities in a high-performing boutique practice
Work Location
- Fully in-person
- Chicago, IL 60625 (Lincoln Square)
- Must be able to reliably commute or plan to relocate before starting
How to Apply
Submit your resume and a short note or cover letter explaining why you'd be a great fit for our team.
Molar City Dental is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by federal, state, or local law.
