Emergency Services Technician (Water Mold Fire/Contents Board-Up)
Company: Dryve Restoration
Location: Chattanooga + surrounding areas (field-based)
Job Type: Full-time
Pay: $41,600 - $58,240 (based on experience, certifications, and performance)
Schedule: Monday–Friday + structured rotating on-call (after-hours/weekends as needed)
On-Call Pay: On-call stipend/bonus paid (in addition to hourly pay)
Who We Are
We serve people in urgent, stressful moments—water losses, mold concerns, fire/smoke damage, board-up needs, and contents disruption—by bringing clarity, urgency, and professionalism to every job.
We’re built on relationships: with clients, referral partners, and our community. Inside our walls, we operate as one team: communication, respect, and follow-through matter here.
Our Core Values (what you’re signing up for)
Collaboration — Builds unity by working together — across our team, partners, and community — through clear communication, mutual respect, and shared goals.
Excellence — Delivers quality work with professionalism, enthusiasm, follow-through, and a drive for continuous improvement.
Ownership — Acts with integrity, takes responsibility when mistakes happen, and works to solve problems and correct issues at the right level.
The Role
As an Emergency Services Technician, you’ll be on the front lines supporting water mitigation, mold-related work, board-up, fire/smoke response support, and contents handling across a mix of residential and commercial properties. This is hands-on, fast-moving work requiring discipline, professionalism, and consistent documentation in our CRM.
Who You Are (The Tech Who Wins Here)
- Team-first: you communicate early, jump in where needed, and protect the team standard
- Professional under pressure: calm, respectful, and customer-aware on tough losses
- Clean and disciplined: jobsite cleanliness, PPE, moisture reads, photos, notes - done consistently
- Reliable: you show up ready and you follow through
- Ownership mindset: when something is off, you flag it and help fix it - no excuses, no passing the buck
What You’ll Do
- Respond promptly to dispatched emergency calls and arrive prepared
- Assist with scans and job scoping as required (including tools like Matterport, when applicable)
- Protect contents and unaffected areas (containment, floor protection, staging)
- Perform water extraction, selective demo of affected materials, and drying equipment setup/monitoring
- Support mold remediation work following industry standards under supervision
- Support board-up and securing properties after fire/storm/impact losses
- Assist with contents handling/pack-out support with care and respect for customer belongings
- Capture consistent photos, notes, moisture readings, and daily documentation in our CRM
- Maintain jobsite cleanliness, PPE compliance, safe disposal practices, and a professional customer experience
- Clean/maintain equipment, support weekly equipment checks, and keep vehicles organized and ready
Minimum Requirements (Non-Negotiable)
- IICRC WRT + ASD certifications (required)
- 2+ years of hands-on field experience in water mitigation/restoration
- Valid driver’s license with acceptable driving record
- Able to work a rotating on-call schedule
- Able to lift/carry typical restoration equipment; attics/crawlspaces as needed
Preferred
- Fire/smoke response support experience
- Board-up experience
- Contents handling / pack-out experience
- Strong customer communication and documentation discipline
Benefits (Available After 90-Day Probationary Period)
- Paid Time Off (PTO)
- Health insurance
- Dental insurance
- Vision insurance
Job Type: Full-time
Pay: $41,600.00 - $58,240.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
