The Computer Network Architect is responsible for the design, implementation, operation, maintenance, and troubleshooting of secure enterprise network infrastructure supporting 66 ABG/SC and its customer community. The role provides advanced technical expertise for routing, switching, network security, Cisco ISE, and voice-enabled network environments while supporting high availability, performance, and compliance with DoD, Air Force, and DISA standards.
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Design, manage, implement, and troubleshoot network solutions in accordance with Air Force enterprise standards supporting 66 ABG/SC and its customers under Core Services.
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Assist with life-cycle planning for network environments and develop/review procedures for capacity planning, performance, reliability, and security.
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Manage and maintain a converged Gigabit Ethernet network infrastructure.
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Design, install, configure, and troubleshoot network infrastructure and provide customer support for network services, including Voice.
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Perform daily operational tasks and upgrade projects involving remedy tickets, routers, switches, IP address management, network management tools, and integration of new networks into the existing architecture.
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Provide engineering support for classified, unclassified, and other enclave networks.
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Support network compliance with applicable DoD, Air Force, and DISA directives, publications, guidelines, STIGs, and Task Orders.
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Participate in system maintenance, optimization, and performance activities.
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Interface with vendors for warranty claims, hardware/software upgrades, and technology updates.
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Diagnose data troubles, open and route trouble tickets, and coordinate Tier 3 support with third-party subject matter experts.
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Research technical issues and develop solutions with strong attention to detail.
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Support emergency operations as needed, including 24/7 operational needs within contract parameters.
Requirements
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DoD Secret clearance required.
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B.S. degree in IT with a concentration in Networking or Computer Science plus a minimum of 10 years of senior Network Engineer experience; an additional 4 years of network experience may substitute for the degree.
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CompTIA Security+ required and must meet the stated DoD 8570 recency/CEU requirements.
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CCNA/CCNP certification preferred.
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Experience administering and managing highly available network infrastructure supporting 7,500+ users.
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Hands-on Cisco routers, switches, and ISE design, configuration, installation, and troubleshooting experience required.
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Hands-on experience with OSPF, VRF, VRRP, QoS, VLAN, STP, 802.1X/Dot1x, IP access control lists, IPsec, and Virtual Chassis/Stacking.
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Strong Layer 2 and Layer 3 troubleshooting skills in a VoIP environment.
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Hands-on experience with DHCP, Orion NPM/NCM, Cisco ISE, and Wireshark.
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Experience upgrading network infrastructure software and working with AAA servers, SNMPv3, Syslog, and network monitoring tools.
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Ability to serve as final ticket escalation point for network operations incidents.
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Knowledge of Windows/Linux operating systems is an added plus.
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Knowledge of TACLANE, Voice platforms, and UPS is an added plus.
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Knowledge of W2K16/W2K19/IIS is an added plus.
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Strong understanding of fiber/CAT5E/CAT6 cabling.
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Ability to create and maintain operational procedures and classified/unclassified network topology maps using Visio.
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Strong analytical, organizational, project management, customer service, critical-thinking, written, and verbal communication skills.
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Self-motivated and able to work effectively in a team environment; flexibility with hours required.
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Ability to lift approximately 50+ lbs.
Benefits
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Health Care Plan (Medical, Dental & Vision)
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Retirement Plan (401k)
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Life Insurance (Basic, Voluntary & AD&D)
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Paid Time Off (Vacation, Sick & Public Holidays)
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Short-Term & Long-Term Disability
American Operations Corporation is an Equal Opportunity Employer.
