Implant Treatment Coordinator Hamlin Periodontics + Implant Dentistry
Winter Garden, FL
Full-Time | Monday–Friday | 8:30 AM – 5:30 PM
Starting Pay: $23/hour + Performance Bonus Opportunities
Only apply if you have 5 years of sales experience. Application will be rejected if this minimum requirement is not met.
Help Patients Say "Yes" to Life-Changing Treatment
Hamlin Periodontics + Implant Dentistry is seeking a highly motivated, relationship-driven Treatment Coordinator who understands that treatment acceptance is about trust, education, communication, and follow-through.
This is not a traditional front desk position.
We are looking for a sales professional who can confidently guide patients through treatment recommendations, financial options, and scheduling while creating an exceptional patient experience.
If you love helping people make important decisions, thrive in a goal-oriented environment, and have a proven track record in sales, we would love to meet you.
What Success Looks Like
At Hamlin, our Treatment Coordinator helps patients:
✔ Understand the value of treatment
✔ Feel confident in their decision
✔ Navigate financial concerns
✔ Schedule needed care promptly
✔ Follow through with treatment plans
This role directly impacts patient health outcomes and practice growth.
ResponsibilitiesTreatment Presentation & Case Acceptance
- Review treatment plans with patients
- Explain procedures and benefits in clear, patient-friendly language
- Communicate urgency appropriately
- Help patients understand the consequences of delaying treatment
- Present financing and payment options
- Track and improve case acceptance metrics
Patient Follow-Up
- Maintain a structured follow-up system for unscheduled treatment
- Conduct phone, text, and email follow-up
- Manage treatment pending lists
- Coordinate pre-authorizations when appropriate
- Send educational and financial information to support patient decisions
Financial Coordination
- Review patient estimates and insurance benefits
- Present payment options including CareCredit, Cherry, and in-house solutions when available
- Collect deposits and secure financial arrangements
- Assist patients in overcoming financial barriers
Team Collaboration
- Work closely with the doctor, hygienists, assistants, and administrative team
- Participate in morning huddles
- Report case acceptance metrics and treatment follow-up activity
- Support a culture of accountability, empathy, and service excellence
QualificationsRequired
- Minimum 5 years of sales experience
- Proven history of meeting or exceeding sales goals
- Strong communication and relationship-building skills
- Comfortable discussing finances and handling objections
- Excellent organization and follow-through
- Ability to multitask in a fast-paced environment
- Professional appearance and demeanor
Preferred
- Dental treatment coordinator experience
- Experience with implants, periodontal treatment, or specialty dentistry
- Knowledge of dental insurance
- Experience with CareCredit, Cherry, or patient financing
The Right Candidate
You are someone who:
- Loves helping people make important decisions
- Builds trust quickly
- Is confident but never pushy
- Listens before speaking
- Takes ownership of results
- Follows systems consistently
- Understands that patient care and business success can work together
You don't wait for opportunities, you create them.
Compensation & Benefits
- Starting Pay: $23/hour
- Full-Time Position
- Monday–Friday Schedule
- Paid Time Off
- Holiday Pay
- Continuing Education Opportunities
- Growth Potential
- Performance-Based Bonus Opportunities
About Hamlin Periodontics
Hamlin Periodontics + Implant Dentistry is a modern specialty practice dedicated to delivering exceptional periodontal and implant care. We are passionate about creating remarkable patient experiences, supporting referring doctors, and helping patients achieve long-term oral health.
Our core values include:
- Excellence
- Compassion
- Accountability
- Growth
- Teamwork
If you are looking for a place where your communication skills, sales ability, and desire to help people can truly make a difference, we encourage you to apply.
Pay: From $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
- Retirement plan
Experience:
- Sales: 5 years (Required)
- Dental office: 3 years (Preferred)
Language:
Work Location: In person
