Overview
We are seeking a dynamic and highly organized Lead Dispatcher to join our construction team! In this pivotal role, you will oversee the coordination and dispatching of home and commercial construction services, ensuring seamless communication between workers and clients. Your leadership will drive efficiency and uphold the highest standards of service quality. If you thrive in fast-paced environments, possess excellent analysis skills, and are passionate about customer service, this is your opportunity to make a significant impact!
Responsibilities
- Utilize dispatching systems such as Service Titan using GPS technologies.
- Communicate clearly with technicians, and clients via multi-line phone systems while maintaining professional phone etiquette and strong communication skills.
- Oversee data entry tasks related to construction and bookkeeping.
Qualifications
- Proven experience in dispatching using Service Titan.
- Strong analysis skills with the ability to understand and preform basic data entry bookkeeping into QuickBooks.
- Excellent communication skills with the ability to handle multi-line phone systems professionally; strong phone etiquette is essential.
Pay: $20.00 - $25.00 per hour
Work Location: In person