Senior Lead Security Technician - Greensboro, NC | Senior Lead Technician
Position Overview
We are seeking an experienced Senior Lead Security Technician to lead field installation and service activities for commercial electronic security systems. This is a hands-on leadership position responsible for installing, programming, troubleshooting, and commissioning security systems while directing a small field team.
The Senior Lead Technician will lead a team of two helpers/technicians and will be responsible for ensuring installations are completed safely, professionally, and according to project specifications.
What We're Looking For
We are looking for someone who can take ownership of a job from the field installation through programming, testing, and final completion. The ideal candidate is comfortable working with customers, troubleshooting problems independently, and directing two helpers while maintaining high-quality workmanship.
This is a hands-on lead position—not simply a supervisory role. You will spend the majority of your time in the field installing, programming, troubleshooting, and commissioning electronic security systems.
Primary Field Responsibilities
Access Control & Programming – 45%
- Lead the installation, wiring, programming, and commissioning of card access systems.
- Install and configure access control hardware, including card readers, RTE motions, door position switches, electric strikes, control panels, and power supplies.
- Perform control panel wiring and termination.
- Program and configure access control systems and devices.
- Troubleshoot access control hardware, wiring, communication, and programming issues.
- Install and configure servers associated with access control and security systems.
- Assist with system setup, testing, and customer turnover.
- Work with Lenel S2, Software House/CCURE, Kantech, and Salto when applicable.
Video Surveillance / Cameras – 45%
- Lead installation of indoor and outdoor IP camera systems.
- Install, terminate, label, and test camera cabling and network connections.
- Configure IP addresses and network-connected security devices.
- Install, configure, and troubleshoot NVR (Network Video Recorder) systems.
- Perform camera aiming, focusing, testing, and commissioning.
- Install and configure servers and associated video-surveillance equipment.
- Troubleshoot cameras, NVRs, network connectivity, and system communication.
- Work with Axis, Avigilon, Hanwha, Exacq, and Milestone when applicable.
Fire / Life Safety Systems – 10%
- Assist with basic installation, troubleshooting, and maintenance of fire/security-related systems.
- Support senior personnel/licensed technicians
- Perform basic field wiring, device installation, and system testing within the scope of company and licensing requirements.
- Fire system experience is a plus, particularly for maintenance and service work.
Team Leadership
- Lead and direct a field team consisting of two helpers/technicians.
- Assign daily tasks and ensure work is completed efficiently and correctly.
- Provide hands-on training and guidance to less-experienced technicians.
- Review work for quality, proper installation, labeling, and workmanship.
- Maintain jobsite organization, safety, and professionalism.
- Communicate project status, material needs, field issues, and completion requirements to management.
- Primary field technician and point of contact for assigned installation projects.
Installation Responsibilities
Card access systems and door hardware
Access control panels and power supplies
Security servers
Camera systems and NVRs
Network-connected security equipment
Head-end / equipment closets
Control panels and equipment racks
Structured cabling and terminations
Device labeling and documentation
System testing and commissioning
Qualifications
- 5 – 8 years of commercial electronic security experience, preferably with Lead experience.
- Strong hands-on experience with access control and/or video surveillance systems.
- Experience installing and terminating security wiring and control panels.
- Ability to understand wiring diagrams, system drawings, and installation specifications.
- Experience with IP cameras, IP addressing, and NVR systems.
- Access control programming experience is strongly preferred.
- Ability to troubleshoot both hardware and software issues in the field.
- Strong organizational and communication skills.
- Ability to lead a small field team while remaining hands-on.
- Valid driver's license and ability to travel to customer sites as required.
Preferred Manufacturer / System Experience
Video: Axis, Avigilon, Hanwha, Exacq, Milestone
Access Control: Lenel S2, Software House/CCURE, Salto, Kantech
Additional: Intercom installation/programming and fire/security system experience.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Vision insurance
Work Location: Hybrid remote in Greensboro, NC 27409
