Service Advisor
Los Angeles, CA
Fastest growing Honda dealership in the entire country! We look for the best, we train the best & we're ready to invest in your future!
Pay Range $60,000 to $130,000 annually
WE OFFER:
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Excellent medical, dental, vision options
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401k options available
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Life insurance
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Employee discounts
RESPONSIBILITIES:
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Meet with customers and determine their needs for repair and/or service of their vehicle issues
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Increase customer satisfaction by building customer relations.
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Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
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Monitor the progress of each vehicle throughout the day, and updating customers frequently
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Increase profitability by maximizing sales & execute retail promotions.
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Responsible for overseeing the technician working on customers’ vehicle including their time management/efficiency, parts ordering, job completion times.
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Oversee and participate in quality control.
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Participate in the development and documentation of Standard Operating Procedures as appropriate.
REQUIREMENTS:
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MUST HAVE PREVIOUS EXPERIENCE at automotive dealership!!!
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High School Diploma or equivalent.
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Accredited training in service advisor skills, customer satisfaction and quality control.
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Automotive service advisor experience.
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Ability to concentrate and accomplish tasks despite interruptions.
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Ability to perform a variety of tasks simultaneously.
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Must be willing to submit to a background check & drug screen
