Join Cleveland Clinic Weston Hospital’s team of caregivers that remain on the leading edge of technology and education while consistently providing patient-centered healthcare. As part of Cleveland Clinic’s Florida region, Weston Hospital is recognized as one of the top hospitals in the Miami-Fort Lauderdale metro area and Florida. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world .
As a Patient Financial Advocate , you will work with the Global Patient Services (GPS) team supporting international patients preparing for care with CCF providers to ensure their costs are clear and aligned with their needs, and that payments are processed in a timely manner . Some of your daily responsibilities will include handling work queues, taking patients, emails and self-pay estimates , requiring the caregiver in this role to have excellent multi-tasking skills. This role offers the opportunity for development beyond patient access to work with our niche of international patients and the leadership team is invested in supporting your success in the role and beyond.
A caregiver in this position works Monday-Friday from 8 : 0 0AM – 5: 0 0PM , with flexibility on start and end times to support patient scheduling.
*This candidate will work part of the week in-office at Weston Hospital and the remainder of the week in a remote setting. Living in the Weston area is required .
A caregiver who excels in this role will:
Identify and respond to account errors, omissions, refunds, transfers and charge reversals, and keep patients abreast of account disposition.
Accurately and efficiently correct account errors, adjustments, refunds, transfers and charge reversals within the established PFS policies.
