Sales Associate (Full-time)
Nature Republic is a Korean skin care brand. We have stores worldwide and in New York City we have two locations. We have a store in Manhattan and another store in Flushing, Queens.
We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. *Must be able to responsibly work flexible shifts.
Sales Associate duties and responsibilities include working closely with customers to determine their needs, answering their questions about our products and recommending the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales Associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a Sales Associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
- “Go the extra mile” to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with inventory control procedures
- Need to be able to lift/carry up to 25lb boxes.
- Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design
Skills
- Proven work experience as a Retail Sales Associate, Sales Representative or similar role
- Basic understanding of sales principles and customer service practice
- Proficiency in English, Chinese, and/or Korean
- Knowledge of other languages is a plus
- Basic Math skills
- Working knowledge of customer and market dynamics is a plus
- Track record of over-achieving sales quota is a plus
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts
- High School diploma or GED
职位类型：兼职
薪资： $17.00至$19.00（每小时 ）
教育背景:
- High school or equivalent (首选)
Work Location: 现场办公
