Join Our Growing Team!
We are seeking a motivated, customer-focused, and results-driven Retail Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer support while identifying sales opportunities and helping customers find the best products and services to meet their needs.
Key Responsibilities
- Respond to customer inquiries via phone, email, chat, and in person.
- Provide accurate information about products, services, pricing, and promotions.
- Build and maintain strong relationships with customers in a retail setting.
- Identify customer needs and recommend suitable products or services.
- Meet or exceed individual and team sales targets.
- Process orders, returns, exchanges, and customer requests efficiently.
- Resolve customer concerns and complaints professionally.
- Maintain customer records and update information in company systems.
- Follow up with customers to ensure satisfaction and encourage repeat business.
- Collaborate with team members to improve customer experience and sales performance.
Qualifications
- High school diploma or equivalent (college education preferred).
- Previous experience in customer service, sales, retail, or a related field is an advantage.
- Excellent verbal and written communication skills.
- Strong interpersonal and problem-solving abilities.
- Ability to multitask and work in a fast-paced environment.
- Proficiency with Microsoft Office and customer management systems.
- Positive attitude, professional appearance, and strong work ethic.
- Goal-oriented with a passion for helping customers.
What We Offer
- Competitive salary plus performance-based incentives.
- Training and career development opportunities.
- Employee discounts on products and services.
- Supportive and collaborative work environment.
- Opportunities for advancement within the company.
Compensation & Growth
- Guaranteed pay weekly earnings (average $3,000–$6,000 per month)
- Paid weekly as a W-2 employee
- Structured training program with clear advancement opportunities into retail management
- Face-to-face in a retail store
If you are passionate about delivering outstanding customer service and enjoy helping customers while achieving sales goals, we would love to hear from you. Submit your resume outlining your experience and qualifications.
This is not an offer for direct employment by Elite Rose Management, this is an opportunity on behalf of our client filling this role and/or position. This role involves working with clients, customers and involves sales in the day to day duties for this opening.
Apply today for immediate consideration for this role!
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 2 years (Preferred)
- Sales: 1 year (Preferred)
Work Location: In person
