About the Opportunity
We are a privately owned leader in the digital label printing industry, providing advanced label printing equipment, finishing solutions, consumables, and technical expertise to businesses across North America. For over two decades, we’ve built our reputation by helping our customers improve productivity, quality, and profitability through industry-leading technology and exceptional customer support.
As we continue to grow, we’re seeking an experienced Chief of Staff to partner directly with our executive leadership team and help drive the next phase of our company’s success.
This is not a traditional administrative role. It is a strategic leadership position for someone who enjoys improving operations, coordinating high-impact initiatives, solving complex business challenges, and helping executives execute their vision.
If you’re looking for an opportunity to influence the direction of a growing company in a specialized manufacturing industry, this role offers exceptional visibility, responsibility, and long-term career growth.
What You’ll Do
Executive Partnership
- Serve as the primary strategic partner to the Chief Operating Officer and Director of Operations.
- Help manage executive priorities and ensure focus remains on the company’s highest-value initiatives.
- Coordinate executive calendars, meetings, and strategic planning sessions.
- Anticipate scheduling conflicts and recommend solutions before problems arise.
- Prepare executive presentations, reports, agendas, and decision-support materials.
- Track executive commitments and ensure follow-up on key action items.
- Coordinate business travel and executive logistics when required.
Strategic Project Management
- Lead company-wide initiatives from planning through execution.
- Coordinate cross-functional projects involving Operations, Technology, Marketing, Sales, HR, and Customer Experience.
- Hold department leaders accountable for deadlines and deliverables.
- Identify bottlenecks before they impact business objectives.
- Research business issues and prepare recommendations for executive leadership.
- Ensure strategic initiatives remain on schedule and aligned with company goals.
Operations & Process Improvement
- Identify opportunities to improve operational efficiency across the organization.
- Help design, document, and improve Standard Operating Procedures (SOPs).
- Assist with implementing new technologies and business systems.
- Coordinate operational improvement initiatives.
- Improve communication between departments.
- Organize documentation and internal knowledge systems.
- Support company initiatives that improve productivity, accountability, and employee experience.
Executive Leadership Support
- Support the COO, CEO, Director of Operations, Director of Human Resources, and leadership team.
- Coordinate leadership meetings and company planning sessions.
- Record meeting notes, decisions, and action items.
- Prepare executive correspondence and business documentation.
- Maintain highly confidential executive records.
- Ensure follow-through across leadership initiatives.
Human Resources Partnership
- Support executive HR initiatives and special projects.
- Assist with employee communications and engagement initiatives.
- Coordinate leadership development and organizational projects.
- Maintain complete confidentiality regarding employee and company matters.
- Grow into broader HR and Operations leadership responsibilities over time.
What We’re Looking For
Required Qualifications
- 5+ years supporting executives or senior leadership
- Experience as a Chief of Staff, Executive Assistant, Executive Administrator, Operations Manager, Project Manager, Business Operations, or similar role
- Outstanding organizational and project management skills
- Excellent written and verbal communication
- Strong business judgment and decision-making ability
- Ability to manage multiple priorities with minimal supervision
- Exceptional attention to detail
- Advanced proficiency with Google Workspace or Microsoft Office
- Comfortable learning new technology platforms
- Strong problem-solving skills
- Ability to maintain absolute confidentiality
Preferred Qualifications
- Experience supporting a COO, CEO, Founder, or business owner
- Experience in Operations, Human Resources, Project Management, or Business Administration
- Experience working within a growing entrepreneurial company
- Experience with AI productivity tools such as ChatGPT, Gemini, or Microsoft Copilot
- Experience with project management software including ClickUp, Monday.com, Asana, Trello, or similar platforms
- Bachelor’s degree preferred but not required
The Ideal Candidate
You’re someone who naturally creates order where others see complexity.
You don’t wait to be told what needs attention, you anticipate problems, identify opportunities, and keep important work moving forward.
You enjoy building systems, improving processes, and helping leaders operate at their highest level.
You communicate confidently with executives, managers, vendors, and employees alike while maintaining professionalism, discretion, and sound judgment.
Most importantly, you’re looking for a long-term career where your influence, responsibilities, and leadership opportunities will continue to grow.
Compensation & Benefits
Salary: $95,000–$115,000 annually, depending on experience
Benefits include:
- Medical insurance (employer contributes up to 100% of employee premium, up to $550/month)
- Dental insurance
- Vision insurance
- Paid Time Off
- Paid holidays
- Professional development opportunities
- Direct access to executive leadership
- Opportunity to grow into Operations and Human Resources leadership
- Stable, privately owned company with long-term career potential
Why This Role Is Different
This is a rare opportunity to become a trusted member of an executive leadership team—not simply support one.
You’ll have direct influence on company strategy, operations, organizational effectiveness, and long-term growth while working alongside senior leadership in a collaborative environment.
If you’re someone who enjoys solving problems, driving accountability, and making organizations run better, we’d love to hear from you.
Pay: $95,000.00 - $115,000.00 per year
Benefits:
- Health insurance
- Health savings account
- Paid time off
Work Location: In person
