Are you an experienced Case Manager who’s passionate about helping others and making a real difference in your community? Join a growing personal injury firm where your work truly matters. We’re looking for a compassionate, detail-oriented Case Manager to support clients through some of life’s toughest moments and help deliver real results. If you take pride in your work and want to be part of a high-performing, people-first team, we’d love to hear from you.
What You’ll Do:
As a Case Manager, you’ll be the driving force behind case progress from intake to resolution, supporting clients and attorneys with compassion, clarity, and consistency. Your responsibilities will include:
- Managing a high-volume caseload of pre-suit and litigation personal injury cases
- Drafting and sending demands and settlement documents
- Ordering and reviewing medical records and bills
- Communicating with clients, medical providers, and insurance adjusters
- Updating tasks, notes, and documentation in the case management system
- Ensuring all files are accurate, complete, and moving toward resolution
What We’re Looking For:
We’re searching for someone who:
- Has 2+ years of experience as a Case Manager at a personal injury firm (required)
- Is accountable and reliable
- Is highly organized, focused, and thrives under pressure
- Knows Microsoft Office and is comfortable navigating case management software (knowledge of Filevine is a plus!)
- Speaks clearly and confidently with clients and professionals
Bonus points: Is bilingual in Haitian Creole, Russian, or Spanish
Why You’ll Love It Here:
- Competitive pay: $23–$25/hour to start, depending on experience
- Performance-based bonus structure
- 100% employer-paid health insurance with options for dental and vision
- Simple IRA with 3% firm contribution after 90 days
- Paid time off and holidays
- Clear advancement path through our internal Case Manager Tier System
- A collaborative, high-achieving team that takes pride in results
- Stability, support, and systems that help you succeed
Schedule & Location:
- Full-time, in-person role
- Monday to Friday | 8:30 AM–5:00 PM or 9:00 AM–5:30 PM
- This is NOT a remote position
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
