Medical Equipment Sales & Service Associate
Universal Diagnostic Solutions is looking for a motivated, adaptable, and self-directed individual to join our team in a hybrid sales, service, and customer support role.
This position is intentionally designed with an open-net approach. We are interested in candidates who may bring different but valuable backgrounds, including technical, engineering, biomedical, clinical, sonography, customer service, or sales experience. The right fit may come from several different paths.
The ideal candidate may be someone with engineering-like problem-solving skills and sales ability, or someone with clinical sonography experience and strong customer-facing communication skills. We are also open to considering candidates without these exact backgrounds if they demonstrate the right attitude, work ethic, communication ability, learning capacity, and overall fit for our company.
This role is best suited for someone who is a self-learner, a self-starter, and an independent problem solver. Success in this position will require a person who can take direction, learn quickly, ask good questions, follow through, and continue moving tasks forward without needing to be micromanaged.
About the Role
Universal Diagnostic Solutions operates in the medical equipment and diagnostic imaging space. This role will support a combination of sales activity, customer communication, equipment coordination, clinical workflow support, and operational execution.
Depending on the candidate’s background, the role may lean more toward:
- Medical equipment sales and account support
- Biomedical or technical equipment support
- Clinical applications and sonography-related support
- Customer service and service coordination
- Operations, logistics, and equipment workflow management
- A blended sales, service, and clinical support role
We are looking for someone who can grow with the company and help create value across multiple areas of the business. This is a strong fit for someone who enjoys variety, takes initiative, and can operate effectively in an environment where priorities may shift based on customer needs, company targets, and operational demands.
Strong Candidate Profiles
We are especially interested in candidates who bring one or more of the following:
Technical / Engineering-Oriented Background
A candidate with strong mechanical, electrical, biomedical, engineering, field service, or problem-solving skills who is also comfortable communicating with customers and supporting sales activity.
Relevant experience may include:
- Biomedical equipment technology
- Electronics or engineering support
- Medical device service
- Field service or technical support
- Equipment troubleshooting
- Operations or logistics involving technical products
- Strong hands-on problem-solving ability
Clinical / Sonography Background
A candidate with clinical ultrasound or sonography experience who understands imaging workflows and can communicate effectively with healthcare providers, clinics, and imaging professionals.
Relevant experience may include:
- Diagnostic medical sonography
- Ultrasound clinical workflow
- Imaging center or clinical environment experience
- Clinical applications support
- Patient-care experience with a strong interest in transitioning into sales or medical equipment support
Sales / Customer-Facing Background
A candidate with strong sales instincts, communication skills, follow-up discipline, and relationship-building ability who is interested in learning the medical equipment and diagnostic imaging industry.
Relevant experience may include:
- B2B sales
- Medical sales
- Healthcare customer service
- Account management
- Inside sales or outside sales
- Vendor/customer coordination
- High-touch service or relationship management
What You May Be Doing
Responsibilities will be shaped around the candidate’s strengths and company needs, but may include:
- Supporting customer outreach, follow-up, and relationship management
- Assisting with quotes, proposals, equipment opportunities, and sales pipeline activity
- Helping coordinate equipment evaluations, demos, deliveries, installations, and service visits
- Communicating with clinics, imaging centers, hospitals, vendors, and internal team members
- Learning diagnostic imaging equipment, ultrasound systems, and related medical technology
- Supporting clinical or technical product conversations when appropriate
- Assisting with inventory, logistics, documentation, and service coordination
- Helping identify customer needs and opportunities for UDS solutions
- Participating in supervised field visits, demos, or customer meetings
- Supporting company growth through reliable execution and professional communication
What We’re Looking For
The right person will be:
- A self-learner who enjoys figuring things out
- A self-starter who does not wait to be told every next step
- Comfortable working with autonomy and accountability
- Able to take direction, clarify expectations, and execute independently
- Proactive about asking good questions when needed
- Organized enough to manage follow-ups, details, and competing priorities
- Professional, dependable, and coachable
- Strong in communication and follow-through
- Comfortable learning technical and clinical product information
- Able to work in a performance-based environment
- Customer-focused and solutions-oriented
- Comfortable working in a small-business environment where responsibilities may evolve
- Interested in medical equipment, diagnostic imaging, healthcare technology, or sales
This role is not ideal for someone who requires constant supervision, rigid daily task lists, or frequent micromanagement to stay productive. We will provide training, direction, support, and access to the right resources, but the person who succeeds here will be someone who can take ownership and create momentum.
Compensation Philosophy
Universal Diagnostic Solutions is a performance-based company. Compensation for this role will be aligned with the candidate’s experience, demonstrated value, role fit, company targets, and operational needs.
Because this position may take different forms depending on the individual, compensation may vary based on whether the candidate brings technical expertise, clinical sonography experience, sales experience, customer relationships, operational capability, or entry-level growth potential.
Compensation may include a combination of base pay, commission, bonus opportunities, or performance-based incentives, depending on the final role structure.
The role and pay structure will be determined based on:
- Candidate experience and skill set
- Ability to contribute to company revenue or operations
- Sales potential and customer-facing capability
- Technical or clinical value brought to the company
- Training required
- Company targets and operational priorities
- Long-term growth potential within UDS
Growth Opportunity
This role can develop into several possible career paths, including:
- Medical equipment sales
- Diagnostic imaging equipment sales
- Clinical applications support
- Biomedical equipment support
- Service coordination
- Account management
- Operations and logistics
- Sales management or territory development
How to Apply
Please submit your resume and a brief message explaining why you believe your background could be a strong fit for Universal Diagnostic Solutions.
In your message, please highlight whether your strengths are more technical, clinical, sales-oriented, operational, or a combination of these areas. Please also include an example of a time you had to learn independently, solve a problem, or take ownership of a project without close supervision.
Pay: $22.00 - $35.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
