We are seeking a friendly, compassionate, and organized MA/Medical Office Receptionist to join our growing healthcare team in our Haddon Heights office. In this role, you will work at the front desk and Medical Assistants of our medical office and provide assistance to our patients and other visitors.
You will be responsible for corresponding with patients, maintaining the organization of our office, and ensuring that our environment is welcoming, calm, and quiet for our patients and their families.
Duties and Responsibilities:
Daily duties will include recording patient histories, prepare patients for procedures, assist with medical procedures, scribing for the doctor/provider, prepare laboratory specimens, discuss dermatological conditions and care with patients, properly setting up and cleaning rooms, answering phones and calling patients with benign/abnormal results, handling pre-authorizations, ordering and keeping track of inventory and supplies, etc..
· Greet patients, vendors, pharmaceutical representatives, and other visitors to our medical office
· Answer patient questions and provide assistance and directions when necessary
· Field all phone calls that arrive using our general office number
· Utilize our medical office software (EMA) to schedule new and follow-up appointments for our patients
· Register new patients and update necessary records
· Distribute forms and paperwork to patients and then check them over to ensure that required fields are completed appropriately
· Process medical encounter forms, and patient payments in office
· Maintain confidentiality of all patient records
· Ensure that the waiting room environment remains quiet, calm, and welcoming
· Uphold the positive reputation of our medical office by always treating visitors in a friendly, welcoming, and compassionate manner
Requirements and Qualifications
· High school diploma or equivalent
· 2+ years of experience working as a medical receptionist/Medical Assistant.
· Friendly and compassionate disposition
· Excellent organizational and time management skills
· Strong interpersonal communication skills
· Ability to work independently or as part of a team
· Dedication to maintaining confidentiality of all patient records
Experience with ModMed EMR and Dermatology a plus.
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
- Retirement plan
Application Question(s):
- Have you ever worked in a Dermatology Office?
- Are you willing to be crossed trained between our front desk and medical assistant team?
Experience:
- Medical Assistant : 1 year (Preferred)
Ability to Commute:
- Haddon Heights, NJ 08035 (Required)
Work Location: In person
