Position Summary
From day one, this individual will be expected to assess our existing Salesforce environment, identify technical debt and architectural limitations, and develop a strategic roadmap for rebuilding and modernizing key Salesforce processes and systems. The goal is to remove existing build constraints, improve scalability, simplify administration, and create a platform that can support future business growth and innovation.
The Salesforce Administrator is a hands-on, highly motivated professional who is eager to make an impact and continuously improve the business through technology. This role is responsible for the day-to-day administration, support, enhancement, and optimization of the Salesforce platform while serving as a trusted partner to sales, service, marketing, operations, and IT teams.
We are looking for someone who is hungry to learn, driven to solve problems, and excited to take ownership of initiatives that improve efficiency, user experience, and business outcomes. The ideal candidate thrives in a fast-paced environment, proactively identifies opportunities for improvement, and enjoys turning business requirements into scalable Salesforce solutions.
Key Responsibilities
Salesforce Administration
- Manage user accounts, profiles, permission sets, roles, and security settings.
- Configure and maintain Salesforce objects, fields, page layouts, record types, validation rules, flows, and reports.
- Monitor system performance and proactively identify opportunities for optimization.
- Perform regular system audits and maintain platform health.
Business Process Support
- Collaborate with stakeholders to gather and document business requirements.
- Translate business needs into scalable Salesforce solutions.
- Configure and maintain automation using Salesforce Flow and other declarative tools.
- Support sales, service, and operational processes within Salesforce.
User Support & Training
- Serve as the primary point of contact for Salesforce support requests.
- Troubleshoot issues and coordinate resolution with internal teams or external vendors.
- Develop training materials and conduct user training sessions.
- Promote user adoption and best practices.
Integration & Release Management
- Assist with Salesforce integrations and third-party applications.
- Support testing, deployment, and change management activities.
- Document configurations, processes, and system changes.
- Coordinate with developers and consultants on enhancement projects.
Required Qualifications
- 3+ years of Salesforce administration experience.
- Salesforce Administrator Certification.
- Experience configuring Salesforce using declarative tools.
- Strong understanding of Salesforce security model, data management, and reporting.
- Experience with Salesforce Flow automation.
- Excellent analytical, problem-solving, and communication skills.
Preferred Qualifications
- 4+ years in advancing Salesforce administration experience,
- Advanced Administrator Certification.
- Experience in Finance Industry – Equipment finance even better!
- Experience with managed packages and AppExchange applications.
- Knowledge of Salesforce integrations and APIs.
- Docusign Integration Experience
- Experience with data migration tools such as Data Loader.
Technical Skills
- Salesforce Administration
- Salesforce Flow
- Reports & Dashboards
- Data Loader
- User Management & Security
- Change Sets / Deployment Tools
- Data Quality Management
- Process Documentation
- Microsoft Excel
- Jira or similar project management tools
Pay: $78,087.53 - $125,000.00 per year
Location:
- Austin, TX 78746 (Preferred)
Ability to Commute:
- Austin, TX 78746 (Required)
Work Location: In person
