Overview
Join our vibrant salon team as a Front Desk Receptionist and become the welcoming face that sets the tone for an exceptional client experience. In this energetic role, you will be the first point of contact for clients, managing appointments, answering inquiries, and ensuring smooth daily operations. Your enthusiasm and organizational skills will help create a positive atmosphere where clients feel valued and cared for from the moment they walk through the door. This paid position offers a dynamic environment where your multitasking abilities and customer service expertise shine.
Responsibilities
- Greet clients warmly upon arrival, providing friendly and professional customer support.
- Manage multi-line phone systems efficiently, directing calls and taking messages with excellent phone etiquette.
- Schedule and confirm appointments using calendar management tools, ensuring optimal time utilization.
- Handle data entry tasks accurately, including client information, appointment details, and billing records.
- Maintain organized filing systems for client records, receipts, and other administrative documents.
- Support office management duties such as inventory tracking, supply ordering, and basic bookkeeping using QuickBooks or similar software.
- Assist with clerical tasks like proofreading documents, managing emails via Google Workspace, and supporting overall office operations to ensure a seamless workflow.
Skills
- Proven experience in front desk or reception roles within a salon or office environment.
- Strong proficiency with multi-line phone systems and excellent phone etiquette.
- Bilingual abilities are highly preferred to serve a diverse clientele effectively.
- Solid computer skills including Microsoft Office (Word, Excel), Google Workspace (Gmail, Calendar), and data entry software.
- Excellent organizational skills with keen attention to detail in filing, proofreading, and record keeping.
- Ability to manage time efficiently while juggling multiple responsibilities in a fast-paced setting.
- Previous clerical or administrative experience combined with personal assistant or office management background is advantageous. This role is perfect for motivated individuals who thrive in lively environments and are passionate about delivering outstanding customer service. If you’re organized, personable, and eager to contribute to a welcoming salon atmosphere, we invite you to apply!
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Benefits:
Work Location: In person
